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5CA
Outsourced customer support for gaming, digital services, and beyond
- 1001+ employees
- B2B
- Communication
- Customer service
- Hoog-Catharijne CS en Leidseveer, Utrecht, Netherlands
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Company mission
To optimize customer journeys with tailor-made CX.
Our take
5CA is a remote-first customer support outsourcing provider, delivering global multilingual CX services for gaming and consumer electronics businesses. Its network of work-from-home agents supply 24/7 support, that can scale alongside clients' needs.
Operating since 1998, and with its remote model implemented over a decade ago, 5CA has continuously adapted - for example by expanding to serve gaming companies as the media's popularity began. As more people than ever look for remote opportunities to work, and the customer experience becomes more valued, 5CA is in a great position to grow its network and secure further success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 100% remote
- Work in an exciting international environment without leaving the comfort of your home
- Fun, creative activities and events that connect you to 5CAers around the world
Company values
- Cherish customers: Stripping everything away, you're left with the heart of our business — helping people.
- Challenge the status quo: We drive innovation by embracing change — with open arms.
- Chase adventure: We tackle every challenge with flexibility, enthusiasm, and experience.
- Commit to quality: We deliver excellence in everything we do — every time we do it.
- Celebrate your inner unicorn: Open-mindedness and embracing diversity are the keys to our success.
Leadership
Otto van Haaren
(CEO)Has been at the company for over 20 years. Previously an Export Manager at primax.
Jobs (3)
Operations & Strategy