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Ada
Chatbot AI customer experience solution
- 201-500 employees
- B2B
- Artificial Intelligence
- Customer service
- Machine Learning
- SaaS
- Automation
- Wellington Place, Toronto, ON
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Company mission
To repair broken brand interactions and restore the customer experience.
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Unlimited vacation
- Dental/optical/travel insurance
- Life insurance
- Extended health coverage
- Employee and family assistance plan
- Development opportunities
- Generous stock option plan
- Wellness account
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
Company values
- Authenticity
- Courage
- Empathy
- Simplicity
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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