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Authenticx is on a mission to help humans understand humans.
Authenticx has established the new standard in healthcare for listening to customer voices at scale. Its humanizing conversational intelligence platform analyzes millions of customer interactions – from voice, chat, or emails – to surface transformational opportunities in the industry. The company’s innovative solution is able to reveal hidden barriers, motivators, and strategies from existing data that an organization has previously stored and forgotten about, so organizations can make secure, data-backed decisions.
The company has seen significant growth, achieving a 2.5x increase in ARR in 2022 and considerable expansion of its product innovation and sales teams. Authenticx also doubled its customer base, which now includes five of the top ten leading global pharmaceutical companies.
As the global healthcare automation market is predicted to reach nearly $91.6B by 2030, the company’s dedication to developing and optimizing its suite of tools (in particular its autoscoring tools) has Authenticx well set to carve out a considerable share of the market.
Kirsty
Company Specialist at Welcome to the Jungle
Jan 2023
$20m
SERIES B
Jun 2021
$7.5m
SERIES A
Amy Brown
(CEO)Former COO of Seven Corners and CenterFirst Consulting. Previous VP of Government Programs at Advantage Health Solutions and Executive Director of the Indiana Medicaid Program at Schaller Anderson.