See other companies on Welcome to the Jungle

Authenticx

Humanizing conversational intelligence in healthcare

Authenticx logo
21-100 employees
  • Healthcare
  • B2B
  • Analytics
  • Machine Learning
  • SaaS
  • Automation
Keystone at the Crossing, Indianapolis, IN

Company mission

Authenticx is on a mission to help humans understand humans.

Our take

Authenticx has established the new standard in healthcare for listening to customer voices at scale. Its humanizing conversational intelligence platform analyzes millions of customer interactions – from voice, chat, or emails – to surface transformational opportunities in the industry. The company’s innovative solution is able to reveal hidden barriers, motivators, and strategies from existing data that an organization has previously stored and forgotten about, so organizations can make secure, data-backed decisions.

The company has seen significant growth, achieving a 2.5x increase in ARR in 2022 and considerable expansion of its product innovation and sales teams. Authenticx also doubled its customer base, which now includes five of the top ten leading global pharmaceutical companies.

As the global healthcare automation market is predicted to reach nearly $91.6B by 2030, the company’s dedication to developing and optimizing its suite of tools (in particular its autoscoring tools) has Authenticx well set to carve out a considerable share of the market.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited vacation time
  • Paid parental leave
  • Life insurance
  • Flexible hours & environment
  • 401k
  • Medical, dental, and vision insurance
  • Disability insurance
  • Remote work opportunities

Company values

  • Authenticity
  • Courage
  • Have Fun

Funding (last 2 of 3 rounds)

Jan 2023

$20m

SERIES B

Jun 2021

$7.5m

SERIES A

Total funding: $28.3m

Leadership

Former COO of Seven Corners and CenterFirst Consulting. Previous VP of Government Programs at Advantage Health Solutions and Executive Director of the Indiana Medicaid Program at Schaller Anderson.