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Community Phone

Landline phone service company

Community Phone logo
21-100 employees
  • B2C
  • B2B
  • Communication
  • Telecommunications
Lower Allston, Boston, MA

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Company mission

To build a different kind of landline phone service company.

Our take

Community Phone offers a simple landline phone service for families and business without requiring internet. Powered by the company’s landline base, connecting landline phones to cell towers in the area, customers access unlimited local and long distance calls in the U.S that work during power outages.

Revolutionising the traditional landline, Community Phone has built a cloud phone system that runs inside of landlines and therefore grants customers full control over how to use the phone, such as enabling them to transfer the landline number onto a mobile phone or have calls ring on multiple phones at the same time. Its services are trusted in over 5,000 homes and businesses, including Dunkin’ Donuts, Starbucks. Wells Fargo, KFC and 7-Eleven.

The company is gradually getting closer to its goal of giving customers the best telecommunications experience in the U.S. It has received investment from Thiel Fellowship, Canaan and Accel as well as landing a place on the Y Combinator. In 2023, Community Phone expanded into California at a time when traditional telephone network providers such as AT&T and Cox Optimum are switching from traditional copper wire to fiber optics, which risks leaving those without internet coverage in the dust.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Fully remote work - We are an internationally distributed team, working from home.
  • Equity compensation - For many of our roles, employees get to own Community Phone
  • Unlimited PTO - We offer unlimited PTO to our salaried employees!
  • International retreats - An awesome chance for our international team to get to know each other
  • Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes

Company values

  • Curiosity - We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles
  • Efficiency in everything - Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values
  • Bias Toward Action - We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers
  • Transparency - We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders. (EG the ego of a manager holds nothing compared to the chance that we might discover something new for our customers or some new solution to a hard problem.)
  • Founder Mindset - We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products
  • Caring Mentality - We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment

Funding (2 rounds)

Mar 2019

$0.2m

SEED

Sep 2018

$0.1m

SEED

Total funding: $0.3m

This company has top investors

Leadership

James Graham

(CEO)

Previously co-founded Eggplay and Caffeine Software, acting here as CEO. Experience as Mobile Engineering Lead for Find & Form, Wed Developer for Sugarsnap, and as a Warehouse Worker for TJM Innovations.