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Emplifi

Customer engagement platform

Emplifi logo
501-1000 employees
  • B2B
  • Enterprise
  • Marketing
  • Customer service
  • SaaS
  • Cloud Computing
Easton, Columbus, OH

Company mission

To help enterprise-level brands close the customer experience gap across the entire CX journey.

Top investors

Few candidates hear
back within 2 weeks

Our take

Companies across all sectors look to constantly improve customer experience and user journeys. It’s important with evolving technologies for companies to stay fluid using customer insight or feedback to tailor experiences and stay relevant. Emplifi is a customer engagement platform designed to support brands with insights needed to understand their customers and provides tools to better the CX journeys.

The company supports deep understanding of the most used social media platforms through to automated AI-powered solutions to iron out bumps in the user journey. Emplifi has created a plethora of cloud products that can be suitable for a multitude of clients, opening themselves up to a wide client base. The company has recently integrated Snapchat and deepened TikTok understanding among the already connected apps, to help convert clients' social media followers into their customers.

The impressive client roster (7,000+brands) includes the likes of Delta Air Lines, Ford Motor Company, and McDonald's. To already be working with household names like these speaks to the reputation the company has already created through its well-performing products. Emplifi received funding in 2022 to accelerate product innovation and growth through existing and new markets, and launched 10 new AI-powered marketing and customer care tools to accelerate its growth.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • International, fast paced and rapidly growing environment
  • Chance to work with the world’s biggest brands at the CX tech leader
  • Agile and open-minded culture, with high levels of trust and flexibility
  • Opportunity for professional growth and development
  • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
  • Benefits package including Medical, Dental, Vision & Life Coverage Options
  • Flexible Working Hours
  • Unlimited PTO
  • 12 paid Holidays
  • 2 Paid Community Service Days
  • Company paid STD and LTD
  • 401K
  • Parental Leave Benefits
  • Educational Reimbursement Opportunities
  • Referral Bonus Program
  • Access to an Employee Assistance Program (EAP)
  • Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy

Funding (last 2 of 3 rounds)

Feb 2014

$26m

SERIES C

Nov 2012

$6m

SERIES B

Total funding: $34m

This company has top investors

Leadership

Previously CEO of Socialbakers, CRO of Sitecore and President - Europe, Middle East and Africa for Adobe.

Job (1)

All locations

Sales & Account Management