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Favor

Contact-free food and essential order service

Favor logo
1001+ employees
  • B2C
  • Food
  • Delivery
  • eCommerce
Holly, Austin, TX

Company mission

To create a more connected community to get anything delivered through an affordable and personalized service.

Few candidates hear
back within 2 weeks

5% employee growth in 12 months

Our take

More and more people are looking to get things delivered fast, and businesses are trying to find inventive ways to meet the demand and get people’s purchases to them as quickly as possible. Favor solves this problem, with an on-demand delivery service that depends on “runners” to get products to customers quickly.

Customers can browse on the Favor app and select items from their list or input items from other stores in the delivery zone, and Favor runners will collect the item and deliver it within an hour. For customers in a hurry, this is obviously appealing. While many on-demand delivery services struggle to scale, Favor itself has managed to scale its operations across Texas and expanded into Philadelphia in mid 2022.

This centralization has given the company an advantage over competitors who have since gone out of business, but it isn’t yet clear if other competitors will imitate Favor's approach to gain market share. The company faces strong challenges from deep-pocketed rivals like DoorDash and Uber Eats.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • We offer unlimited PTO for salary employees and ample vacation time to all team members. We empower you to live your best life and do your best work!
  • We offer premium health, vision, dental, life and 401(k) options. We go beyond the basics with complimentary meals, commuter benefits, dependent care, and of course - Favor delivery credit and H-E-B discounts
  • With a fitness center in the office, we equip you with ways to stay healthy and happy. Any complimentary meals and snacks always feature health options
  • We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators
  • Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through beer Fridays, quarterly company-wide events, and regular connection opportunities
  • Our HQ, the Eastside Tech Hub, is located in the heart of East Austin and boasts multiple lounge areas, a coffee bar, library, fully stocked kitchen, wellness center with bouldering wall, and more

Company values

  • Keep running - We have lofty goals and the only way to achieve them is to hustle through the challenges. Don’t stop ‘til Tokyo!
  • Good vibes - We bring our best selves every day. No matter what comes at us, we attack our work with positivity and resilience
  • Own your sh*t - Your position here is valuable and you were chosen for a reason. Be purposeful with your actions and hold yourself accountable
  • Community first - We’re connected to the people around us. We don’t just run in someone else’s shoes, we also know the path they took and how they got there

Funding (2 rounds)

Sep 2017

$22m

SERIES B

Mar 2015

$13m

SERIES A

Total funding: $35m

Leadership

Keith Duncan

(CEO, not founder)

Began working at the company as SVP of Sales & Business Development and was promoted to CRO within 4 years. They then worked as CRO at Orchard before returning to Favor as CEO in 2023.

Jobs (5)

All locations

Software Engineering

People, HR, Recruitment

Sales & Account Management