Heap
The new standard in product analytics
- 201-500 employees
- B2B
- Enterprise
- Productivity
- Analytics
- Business Intelligence
- Financial District, San Francisco, CA
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Company mission
Heap's mission is to build infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. With Heap, organisations can remove technical jams and obtain a single comprehensive view of their customers.
-15% employee growth in 12 months
Our take
Understanding which products and features to prioritise is crucial, given the many thousands of directions product teams in businesses could pursue. The world’s fastest-growing companies are all using product analytics to understand their customers, prioritise features, and increase the value of their products.
Heap brings innovation to product analytics. While Google Analytics is fine for calculating return on ad spend, SEO, and SEM, it cannot tell businesses what users do once they’re using their product – what they click on, which behaviors drive successful outcomes, which segments of users are associated with different activities, and so on.
Heap’s product analytics enables product teams at over 8,000 companies to measure and improve conversion rates, new user activation, product engagement and retention.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Medical, Dental, and Vision Insurance: Full suite of benefits: 95% coverage for employees and 70% coverage for dependents (U.S.), 100% coverage for employees and dependents (EMEA).
- Unlimited Vacation: We expect everyone to take 3 weeks off per year in addition to our monthly company Mental Escape (ME) days, when we all take time off together.
- Student Loan Contribution: $100 monthly contribution towards your student loans.
- Professional Development: $1,000 annual stipend to help fund your career growth.
- Treat Yo Self Day: Get $100 to take a day off work and “treat yo self” to some self-care.
- Parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering), with a total 16 weeks for birthing parents (including 4 weeks of pregnancy disability).
- Virtual-First Lifestyle Stipend: $2,700 annual stipend to spend however you like: childcare, food delivery, wifi, phone bill, co-working space, music subscription, wellness, or anything else that helps with virtual work.
- Home Office Stipend: Get $1,000 to set up your home office.
- Retirement: Match 100% employee contribution up to 1% of your salary (U.S.). 9% pension scheme (EMEA).
Funding (last 2 of 7 rounds)
Dec 2021
$110m
SERIES D
Jul 2019
$55m
SERIES C
Total funding: $218.2m
This company has top investors
Leadership
Ravi Parikh
(Board Member)Earned both a Master's and Bachelor's Degree in Computer Science at Stanford before founding Heap. He has since moved on to co-found Airplane.
Matin Movassate
(Chairman)Studied Computer Science at Stanford. Previously worked as a Product Manager at Facebook before founding Heap.
Additional info
- Heap's engineering team is currently 40% remote and has been since the company's early days