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Mila
On demand technical support
- 101-200 employees
- B2B
- Marketplace
- Productivity
- Deep Tech
- Outsourcing
- Seefeld, Zürich, ZH
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Company mission
To build the most trustworthy, reliable and convenient network of tech support to solve tech challenges fast.
0% employee growth in 12 months
Our take
Founded in Switzerland in 2016 as a tech support on-demand service for businesses and residential customers, Mila has since built up a network of over tens of thousands of trained technicians and expanded into Germany, Austra, France, and the UK. The company’s structure, which allows freelance technicians and small companies to join its network and receive nearby job offers, is an interesting one, bringing the models of Uber and Upwork to mind.
It was originally owned and funded by Swisscom, but CEO and former Swisscom employee Chris Viatte saw the opportunity for a renewed business model. They took over the company in order to seek new investment and grow into new territories – something which has been achieved successfully.
With funding from impressive investors, as well as enterprise partnerships with the likes of Amazon, Google, AXA, and Samsung, Mila is well set to continue its expansion into the global market.
Kirsty
Company Specialist at Welcome to the Jungle
Company values
- Innovation
- Constant improvement
Funding (2 rounds)
Jun 2022
$2m
EARLY VC
Mar 2013
$3.1m
EARLY VC
Total funding: $5.1m
Leadership
Chris Viatte
(CEO)Former Head of Service Experience and Innovation at Swisscom. They joined Mila as co-founder in 2015 and relaunched with a new business model and new investors.