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Planhat

Customer success software

Planhat logo
101-200 employees
  • B2B
  • Enterprise
  • Analytics
  • Customer service
  • SaaS
  • Sales
Norrmalm, Stockholm, Stockholms län

Company mission

To help technology companies build their business and make their customers more successful.

Top investors

Few candidates hear
back within 2 weeks

32% employee growth in 12 months

Our take

According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.

Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.

Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Company values

  • Fearless: Be bold and play to win - taking the safe route will never get us far
  • Impactful: When you do something, do it right and make sure it moves the ship forward
  • Caring: Be kind to yourself and others, so that we help each other grow
  • Genuine: Be comfortable in your own skin, and create an environment where others can be too

Funding (1 round)

Apr 2022

$50m

SERIES A

Total funding: $50m

This company has top investors

Leadership

Niklas Skog

(Co-Founder & Product & Engineering)

Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.

Kaveh Rostampor

(Co-Founder & CEO)

They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.

Endorsements

All

Flexible working (8)

Intelligent people (5)

Challenging work (4)

Supportive management (2)

Innovative product (2)

Tech & tools (1)

Autonomy (1)

Meaningful work (1)

Hard working team (1)

Open and honest communication (1)

Jobs (13)

All locations

Marketing

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