Saas Labs

Training and support optimization platforms

Saas Labs logo
201-500 employees
  • B2B
  • Marketing
  • Training
  • Machine Learning
  • SaaS
  • Automation
  • Cloud Computing
Palo Alto, CA

Company mission

To make every business conversation smarter with AI.

Top investors

32% employee growth in 12 months

Our take

Many existing training and optimization solutions for sales and support teams are complex, expensive, and often aimed at the largest enterprises. SaaS Labs has developed a suite of customer communication services aimed at small and medium-sized businesses, giving them more options than ever before.

For instance, the company’s Dialworks platform provides on-demand sales training that allows businesses to test their reps’ readiness in real-world scenarios. Whereas its JustCall platform uses machine learning to automatically access the quality of the calls.

With funding led by Sequoia Capital India, SaaS Labs has been able to accelerate its growth by expanding into the European market. With more than 6,000 global customers (including GoStudent, Booksy, HelloFresh, etc) the company is focusing on research and development, creating new products for its global users, and scaling its launched products.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Guilt-free time off: Take time off when life calls. We trust you to balance your energy and schedule responsibly.
  • Flexible hours: We measure results, not hours. Work when you're most productive, as long as you show up for your team.
  • Work-from-anywhere days: Enjoy up to 12 days a year to work from wherever you feel most productive. Flexibility that fits your rhythm.
  • All hands on deck: Once a year, we pick somewhere incredible and bring the whole crew together to celebrate how far we've come and just enjoy each other's company.
  • Square deals, always: We pay you what you're worth, no games, no surprises. Your skills and impact deserve compensation that matches what the best companies offer.
  • Care, not checklist: Comprehensive benefits that cover the well-being of you and your family, physical, mental, and everything in between.

Funding (last 2 of 3 rounds)

Jan 2022

$42m

SERIES B

Oct 2021

$17m

SERIES A

Total funding: $73.3m

This company has top investors

Leadership

Gaurav Sharma

(Founder & CEO)

Alongside SaaS Labs, Gaurav is the Founder of AtomsAI, ServiceAgent and JustCall.