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Saas Labs
Training and support optimization platforms
- 201-500 employees
- B2B
- Marketing
- Training
- Machine Learning
- SaaS
- Automation
- Cloud Computing
- Palo Alto, CA
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Company mission
To help sales & support adapt to remote transitions by enabling teams to communicate better, be productive, and eliminate monotony from their work.
Few candidates hear
back within 2 weeks
32% employee growth in 12 months
Our take
Many existing training and optimization solutions for sales and support teams are complex, expensive, and often aimed at the largest enterprises. SaaS Labs has developed a suite of customer communication services aimed at small and medium-sized businesses, giving them more options than ever before.
For instance, the company’s Dialworks platform provides on-demand sales training that allows businesses to test their reps’ readiness in real-world scenarios. Whereas its JustCall platform uses machine learning to automatically access the quality of the calls.
With funding led by Sequoia Capital India, SaaS Labs has been able to accelerate its growth by expanding into the European market. With more than 6,000 global customers (including GoStudent, Booksy, HelloFresh, etc) the company is focusing on research and development, creating new products for its global users, and scaling its launched products.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Work from anywhere (Flex): You can choose to log in from anywhere you're comfortable. If you choose to work remotely, we'll even help you set up your home office
- Your health comes first: Get group coverage and receive prompt assistance from our team in case of medical emergencies
- Paid parental leave: Up to 26 weeks of fully paid maternity leave & 10 days of paternity leave. Get the time and support you need at this pivotal time
- Rewards and recognition: You don't need to wait your turn to make a mark here, if your work has an impact we make sure that you get the credit
- Great work-life balance: Choose your hours, whether you're a night owl or an early riser, we find a way to sync up schedules and make things work
Company values
- 1% Mentality - All good things in life come from compounding. We believe in getting 1% better every day and focus on deep work, not staying busy
- Excellence as a Habit - We don’t settle for anything less than world-class, we’re striving for excellence and competing with the world
- Experimentation is in Our DNA - We are a product-centric company, first and foremost. We build MVPs, test hypotheses, go to market and keep iterating. We foster innovation at speed and scale
- Respect for Everyone - Whether you’re an intern or a star performer, you’ll be treated with empathy and respect. You’ll do meaningful work with people who are easy to work with
- Learning is Our Edge - We make wild guesses, take on ambitious challenges and learn from them. We’re always looking at the next big business problem
- Ownership and Trust - We hire the best people and trust them to do the right thing. We give you autonomy to make decisions from day 1
Funding (last 2 of 3 rounds)
Jan 2022
$42m
SERIES B
Oct 2021
$17m
SERIES A
Total funding: $73.3m
This company has top investors
Leadership
Gaurav Sharma
(Founder & CEO)Founder & CEO of JustCall. Previousyl founded several companies, including Helpwise.io and Zuvvu.
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