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Sabio

Customer experience transformation firm

Sabio logo
501-1000 employees
  • B2B
  • Communication
  • Customer service
  • SaaS
London, UK

Company mission

Sabio's mission is to help companies build a truly responsive platform tailored to the precise needs of businesses and their customers.

28% female employees

-3% employee growth in 12 months

Our take

Sabio grew out of a need for a systems integrator specifically focused on contact centre technology. It is now an innovative unified communications and contact centre services company, focused on delivering exceptional customer contact strategies and solutions.

To achieve this, Sabio uses its own technology and that of world-class technology leaders such as Avaya, Nuance and Verint. Its analytics and insight tools help users improve visibility, responsiveness and control across all the customer-interaction channels. The group works with major brands worldwide, including the AA, BNP Paribas, DHL, Liverpool Victoria, Office Depot and Sainsbury’s Argos.

Sabio has recently heavily expanded its customer experience capabilities and geographic coverage through several acquisitions, towards a goal of becoming the leading player across the European customer experience market. With double-digit revenue growth into 2023 driven by massive increases in its sales it is well poised to achieve this goal.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private health and dental care
  • Cycle to work
  • 28 days paid holiday a year- (this includes three Sabio days)
  • LinkedIn Learning
  • Plus many more! (Benefits are dependant on your base location.)

Company values

  • Take ownership
  • Be there
  • Camaraderie
  • Follow the data
  • Own an opinion
  • Stay ahead
  • No limits
  • Continuous learning
  • Build social value

Funding (1 round)

Jul 2016

$63.3m

GROWTH EQUITY VC

Total funding: $63.3m

Leadership

Andy Roberts

(CEO, not founder)

Was previously Non Executive Director for Modern Networks and Branch Director at Lloyds TSB.