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SamKnows
Internet performance measurement
- 21-100 employees
- B2B
- Big data
- SaaS
- Telecommunications
- Data Analysis
- Cloud Computing
- Bermondsey, London, UK
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Company mission
To improve the internet for everyone by measuring internet performance, interpreting data and presenting insights.
Our take
SamKnows is an internet performance monitoring company aiming to help the world understand the internet better. It helps ISPs set up, monitor and troubleshoot connections remotely, with no additional hardware and it allows regulators to conduct impartial studies on internet performance.
SamKnows sets itself apart through its proprietary cloud-based analytics system that provides users with a comprehensive understanding of fixed and cellular internet performance in near real-time. What's more, the company offers sophisticated features: users can personalise the data they see on their dashboard, simplify complex analysis in real-time and manage measurement agents and associated metadata.
SamKnows is extremely technical and product-focused, hence its main priority is to recruit new talent and develop the proprietary technology behind its product. SamKnows counts Vodafone, Bell, BT, Verizon, Telefonica, Virgin Media and CITC among its clients.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- 🏙️ Environment: Amazing brand new HQ in Bermondsey, includes genderless bathrooms, collaborative and social spaces
- 💰 Pension: Pension contribution of 6% of your annual salary per year
- 🤒 Sick Pay: Full sick pay for 15 days in any calendar year
- 🏠 Hybrid working: Flexibility to work at home and at the office, allowance of £312 per year for you to spend on your home workstation
- 📈 Growth: Personalised career plan. And, own your personal development with a £1,500 training budget and 5 training days
- 🍼 Family friendly policies: Enhanced parental leave for birthing and partner parents
- 🚲 Financial support: interest free loans including cycle to work scheme, season ticket loan and discretionary employee loans up to £5,000
- 🏖️ Holiday: 25 days holiday each year (pro rata) plus bank holidays. And an extra day off to enjoy your birthday!
- 🩺 Health care: Medical insurance includes cover for dental, optical, private healthcare and mental health care for you, your partner and dependents
- 🤝 Recognition: Company bonus
Company values
- Curious innovators - SamKnows challenges the status quo. It is an extremely technical and product focussed company. It turns things inside out and takes giant leaps. SamKnows is constantly discovering new ways to understand the internet and creating brand-new products to help monitor them.
- Neutral and fair - SamKnows behaves with integrity and good faith. Its credibility is built on our scientifically valid test methodology. Its sincere intention is to be fair, open, and honest in all its statistical analysis, regardless of the outcome.
- Always improving - SamKnows strives for excellence. It is proud of what it does and constantly finds ways to improve its products to continue leading the way for internet performance analysis. SamKnows goes above and beyond to make its tests more accurate and its platform faster because it cares about doing it properly.
- Good listeners - Every voice is important. SamKnows encourages people to see opportunities in problems and to always speak up - It will always listen. It's committed to creating a collaborative, supportive, and happy environment where everyone can perform at their best.
- Catalyst for change - SamKnows data can make the internet better. It designs tests to simulate the journey that real internet traffic makes across the world to see how the internet really works. Using this knowledge, and applying context and expertise, it helps everyone understand network performance.
- Devoted to data - Data is SamKnows' bread and butter, it treats it with respect. Most speed tests provide simple top-level numbers that show a snapshot of your internet performance. But SamKnows looks at a broad range of metrics and different test types, in detail, to help customers glean insights and evaluate performance to understand the cause and meaning hidden in the data.
Leadership
Sam Crawford
(CTO)Previously Developer at Datasouth UK Limited for 2 years and Software Developer at Lehman Brothers for 3 years.
Alex Salter
(CEO)Has been the CEO at SamKnows.
Neil Campbell
(Director of ISP and Enterprise)Previous experience lies in project management and direction. They are the Director of LX Capital Limited.
Articles
Endorsements
All
Inspiring mission (2)
Data-driven decisions (2)
Opportunities to learn (1)
Meaningful work (1)
Intelligent people (1)
Diversity is a priority (1)
People of all backgrounds are welcomed (1)
Flexible working (1)
Family friendly (1)
Growing fast (1)
SamKnows has people from all over the world, bringing everyone together and celebrating different cultures. We are anti-hierarchy organisation, we work hard to maintain a psychologically safe environment so great ideas can come from anyone, as they should.
Design
People of all backgrounds are welcomed
Nov 2022
SamKnows has been pioneering internet performance measurements for over 14 years. Without a solid foundation of data it wouldn't have been possible to provide meaningful insights to government regulators and ISPs all over the world.
Design
Data-driven decisions
Nov 2022
I love working for SamKnows because, first of all, the company creates a positive impact in the world by helping governments and broadband companies to improve internet performance in their countries. And secondly, I can really see how my work connects people together and creates a good environment for wonderful ideas to be born.
Design
Meaningful work
Nov 2022
We are devoted to data. Our data is trusted world-wide by government regulators and ISPs. Data drives our strategic thinking and infiltrates our day-to-day tasks.
Marketing
Data-driven decisions
Nov 2022
Nowadays having access to the internet is a human right. So much of what we do for work and enjoyment is via the internet. I fully buy into the mission of making the internet better for everyone.
Marketing
Inspiring mission
Nov 2022
Right from the first conversation I had in my interviews it was clear that SamKnows is Family Friendly. I work reduced hours so that I can spend time with my kids as well as continue with my career. We have great policies in place to support families too. We're also pet friendly.
Marketing
Family friendly
Nov 2022
I highly appreciate the working style of SamKnows where the autonomy of flexible working is supported. The office environment is equally enjoyable but having the choice and opportunity to work from home with an added allowance for everyone is highly beneficial.
People, HR, Recruitment
Flexible working
Nov 2022
As someone in the people team, I have always seen a high emphasis on having a diverse pool of candidates and to make our office more inclusive. Initiatives like gender-neural washroom to attending events which appreciate and emphasise the importance of different cultures, it has always been seen as a major priority.
People, HR, Recruitment
Diversity is a priority
Nov 2022
The team has been growing at a rapid speed along with our products and clients. This has opened new opportunity within all the departments to explore even further than what is being done adding momentum to our self-growth.
People, HR, Recruitment
Growing fast
Nov 2022
When I joined SamKnows I had little to zero knowledge of the work they were doing or knowledge in the sector, which it's continuously changing, so it's incredible to be able to learn so much about something I rely on so heavily (the internet). On top of that, SK offer a training budget that is helping me building on my skillset and advancing in my career patch.
People, HR, Recruitment
Opportunities to learn
Nov 2022
SamKnows mission is very inspiring to me because, although I don't have a technical background, I rely so much on the internet day to day and I understand the impact that a good performance has on my life as well as my career. Being part of a project that helps bringing this everywhere in the world is something I personally love.
People, HR, Recruitment
Inspiring mission
Nov 2022
It's incredible how smart are the people I work with, and how open to help they are! I love sitting down with my colleagues and learning more about their role and the amazing projects everyone is working on!
People, HR, Recruitment
Intelligent people
Nov 2022
