Sendbird
AI customer exprience platform for enterprise
- 201-500 employees
- B2B
- Internal tools
- Communication
- SaaS
- API
- Downtown, San Mateo, CA
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Company mission
To power every meaningful conversation in the world - whether human to human, or human to AI.
27% employee growth in 12 months
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, and optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Delight.ai, the first branded AI concierge built on long-term memory.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- AI Citizenship: As an AI-first company, we are sponsoring all members with real budget to adopt various AI software to 100x productivity and creativity.
- Be Your Best Self: A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
- Generous PTO: In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
- Rest & Rejuvenate: Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
This company has top investors
Leadership
John S. Kim
(Co-Founder & CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
Jobs (12)
Software Engineering
Marketing
Other Engineering