See other companies on Welcome to the Jungle
Signpost
Customer communication software
- 101-200 employees
- B2B
- Lead generation
- Communication
- SaaS
- Chelsea, New York, NY
Jump to section
Company mission
To create a world where local businesses, from small to large enterprises, can all prosper due to great and lasting customer relationships.
Few candidates hear
back within 2 weeks
-3% employee growth in 12 months
Our take
Running a small business can be challenging. With so many things to do and think about, local business owners often don't have the time or resources to dedicate to marketing and reputation management. This puts them at a disadvantage compared to larger corporations that have access to powerful marketing tools.
Signpost is a customer relationship management suite that levels the playing field for local business owners, who make up 99.7% of all US businesses. It allows local businesses to manage the full lifecycle of its customer interaction and has reported that most local businesses on its platform see ratings improve by over 30%, with revenue increasing by over 10%.
With nearly $90M in secured funding, a user base surpassing 20,000, and a recent milestone achieved through its acquisition by Hibu Inc, Signpost is not just thriving but also paving the way for a promising future. By leveraging the strengths of both entities, this collaboration aims to drive innovation, enhance offerings, and establish a formidable presence in the ever-evolving SMB market.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Equipment: Signpost provides all new employees with laptops and the equipment they need to be successful
- Community: Signpost supports employee groups focused on important causes and one volunteer day per quarter for each employee
- Culture: Signpost celebrates monthly birthdays, hosts office parties, and funds employee appreciation events
- Hands-on Training: We provide comprehensive, hands-on training by department for every new employee at Signpost
Company values
- Act like owners
- Make our own luck
- Seek new information
- Focus on impact
- Customer-centric
- Coachable
Funding (last 2 of 7 rounds)
Jul 2019
$52m
LATE VC
Nov 2017
$5m
LATE VC
Total funding: $93.7m
This company has top investors
Leadership
George Bilbrey
(CEO, not founder)Previously the COO of Veripost and CEO of Assurance System. Most recently, they worked at Return Path, first as President and then as President & Chief Customer Officer.
People progressing
Matt started their career at Signpost as an Account Manager in March 2015. They have been promoted through several roles since then and currently serve as the Director of Sales Operations.