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TripAdvisor
Browse hundreds of millions of traveller reviews and opinions
- 1001+ employees
- B2C
- Hospitality
- B2B
- Travel
- Lifestyle
- Marketplace
- Content
- Reviews
- Advertising
- eCommerce
- Needham Heights, Needham, MA
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Company mission
To help people around the world plan and have the perfect trip.
6% employee growth in 12 months
Our take
Consumers are relying on reviews more and more when making purchasing decisions. TripAdvisor is a clear winner for online reviews, with 70% of those surveyed saying they use the site as their ‘go-to’ for its descriptive and helpful reviews. Using this valuable information, it allows the consumer to plan and book their trip anywhere in the world.
With more than 490 million active users, the amount of data on TripAdvisor makes it very hard to displace as the leader. The service becomes more valuable every time someone posts another review.
However, the volume of fake reviews is increasing, which puts these mass-review sites at risk. To tackle this issue, TripAdvisor uses network forensics and advanced fraud modeling to map electronic patterns along with its 24/7 efforts of hundreds of human content analysts. Early 2024 saw talk of TripAdvisor going private after interest from a 21.1% shareholder Liberty TripAdvisor to buy majority stakes in the company.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Personal Travel Discounts
- Discounted IATA membership (employee paid) to gain access to offers extended by travel and tourism suppliers
- Care@work membership to find caregivers, pet care, home care, etc
- Subsidized Back-up child and adult care services as well as personal assistance to help find and pre-screen caregivers
- Flexible Work Arrangements including Summer Flexible Time Off
- Personal assistance service through Circles Concierge
Company values
- Act like an owner
- We love travel
- Speed wins
- We believe in transparency
- We're better together
- We never stop learning
Leadership
Matt Goldberg
(CEO (Not Founder))Currently Board Member at Burning Man Project and Lumina Foundation, Founding Partner at Anthropocene Ventures, and Advisor at TeamSnap.
People progressing
Sara
Joined as a Safety Team Leader. Promoted to Senior Leader after 10 months. Then promoted again to Senior Operations Manager.