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UJET
Provider of contact center software
- 201-500 employees
- B2B
- Enterprise
- Communication
- Customer service
- SaaS
- Yerba Buena, San Francisco, CA
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Company mission
To help businesses break down silos and streamline their customer support processes with three components: a cloud-native system, intelligent automation and contextual data.
42% employee growth in 12 months
Our take
Traditional CCaaS technology has considerable limitations and the customer journey has only been further fragmented by a change in how consumers engage. UJET's CCaaS 3.0 is challenging this conventional thinking and, in doing so, is the first and only cloud contact center platform for smartphone era CX. The company helps businesses deliver a seamless brand experience, and unifies this across several devices and platforms.
UJET stands out from the crowd by developing smartphone-centric and cloud-native solutions. The company's particular focus on mobile platforms recognizes that consumers spend more time on smartphones than on desktop platforms. Their modern approach successfully eliminates repetitive customer interactions and delivers a more intelligent and contextual customer journey.
UJET will be investing their recent funding into expanding their marketing and sales teams on both an international and domestic scale. The company has also secured several strategic partnerships through their channel partner program. The largest of these include Microsoft, Salesforce and Zendesk.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 401 (k) plans
- Work from home opportunities
- Health insurance
- Dental and vision plans
- Commuter benefits
- 12 weeks of paid maternity and paternity leave
- Flexible work hours
Funding (last 2 of 6 rounds)
Sep 2024
$76m
SERIES D
Jun 2020
$55m
SERIES C
Total funding: $183.2m
This company has top investors
Leadership
Anand Janefalkar
(CEO)Previously Senior Engineering Manager at Jawbone, VP of Hardware Engineering at Thalmic Labs and Senior Staff Electrical Engineer at Motorola.