User Interviews
User research & product testing services
- 201-500 employees
- B2B
- Market research
- Park Slope, NY
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Company mission
To make user research and product tests effortless.
9% employee growth in 12 months
Our take
The process of collecting user feedback can be long and arduous for many companies, often taking weeks or even months. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas, streamlining this process.
The company profiles users in its network to match them with businesses, letting clients engage with the most suitable product testers. This approach has seen it secure some high profile clients including Amazon, Microsoft, Colgate, and Spotify.
User Interviews also boasts strong growth since its conception, as well as good funding at its back. As user feedback continues to be vital for businesses to stay competitive, the company has every oppotunity to continue this success.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- 401k with $200/month employer contribution
- $500 annual learning & development stipend
- Equity options
- 4 weeks of PTO to start + accrue an additional day each year
- Annual membership to One Medical Group & Talkspace
- Awards for 360-degree recognition, work anniversaries, & birthdays
- 1-2 team retreats per year (virtual and in-person options)
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
- Annual performance based bonus compensation
- $250 office setup stipend (in addition to computer provided)
- Flexible, paid parental leave
- $50/month work from home stipend
- 100% premium covered medical & dental employee coverage
Funding (last 2 of 4 rounds)
Dec 2022
$27.5m
SERIES B
Mar 2021
$10m
SERIES A
Total funding: $43.5m
This company has top investors
Leadership
Basel Fakhoury
(Co-founder & CEO)After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.
Dennis Meng
(Co-founder & CPO)After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.
People progressing
Tucker joined User Interviews as Director of Customer Success in December 2019. They were promoted to VP of Revenue in January 2021, then became VP of Customer Development in 2024.
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