Vitally

Customer success platform

Vitally logo
21-100 employees
  • B2B
  • Enterprise
  • Analytics
  • Customer service
  • SaaS
  • Sales
South Williamsburg, NY

Company mission

To build the future of customer success.

Top investors

104% employee growth in 12 months

Our take

As consumers move their purchasing habits online, brands must embrace digital engagement to find and keep their customers. However, creating effective online experiences can be difficult without information on what works and what doesn’t. Vitally provides a customer success platform for brands to assess their digital customer service, and identify, target, and retain their best customers.

Vitally is one of a handful of customer success companies catering for the digital consumer age, and it represents a cost-effective option in the market. It supplies an analytics dashboard, intuitive automations, and project management tools for making customer data visible and measurable across a company, enabling collaboration towards insight-led, optimised digital customer engagement.

Vitally serves a range of clients and has generated good revenue from the start. Investment raised by the company will fund the expansion of teams across the business, increase marketing and contribute to continuing growth.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible work hours and work-from-home policy
  • Equity: We want every team member invested in the company’s success and are happy to be generous with equity.
  • 100% of health/dental/vision insurance premiums covered by us for you, your partner, and your dependents
  • 401k with a company match
  • Commuter benefits
  • Education stipend
  • Unlimited PTO with a minimum we require you to take off. Please relax and recharge!
  • WFH stipend to ensure your work environment meets your standards wit (i.e. laptop, monitor, etc)

Funding (last 2 of 3 rounds)

Feb 2023

$30m

SERIES B

Jun 2021

$9.2m

SERIES A

$39.3m

Total funding

This company has top investors

Leadership

Co-founder and former CCO of Pathgather. Previoulsy CTO at Abroad101.

Former Software Developer and Senior Consultant at Broadway Technology.