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Vitally
Customer success platform
- 21-100 employees
- B2B
- Enterprise
- Analytics
- Customer service
- SaaS
- Sales
- South Williamsburg, NY
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Company mission
To build the future of customer success.
Our take
As consumers move their purchasing habits online, brands must embrace digital engagement to find and keep their customers. However, creating effective online experiences can be difficult without information on what works and what doesn’t. Vitally provides a customer success platform for brands to assess their digital customer service, and identify, target, and retain their best customers.
Vitally is one of a handful of customer success companies catering for the digital consumer age, and it represents a cost-effective option in the market. It supplies an analytics dashboard, intuitive automations, and project management tools for making customer data visible and measurable across a company, enabling collaboration towards insight-led, optimised digital customer engagement.
Vitally serves a range of clients and has generated good revenue from the start. Investment raised by the company will fund the expansion of teams across the business, increase marketing and contribute to continuing growth.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Flexible work hours and work-from-home policy
- Equity: We want every team member invested in the company’s success and are happy to be generous with equity.
- 100% of health/dental/vision insurance premiums covered by us for you, your partner, and your dependents
- 401k with a company match
- Commuter benefits
- Education stipend
- Unlimited PTO with a minimum we require you to take off. Please relax and recharge!
- WFH stipend to ensure your work environment meets your standards wit (i.e. laptop, monitor, etc)
Company values
- We put no limits on ambition, innovation, and creativity
- We are committed to a productive and respectful work environment
- The team is extremely friendly, fun, hard-working, intelligent, and mature
- We like each other, we support each other, we're a focused team that busts our asses at work
- We enjoy hanging out from time to time - but we value having our own lives outside of the office
Funding (last 2 of 3 rounds)
Feb 2023
$30m
SERIES B
Jun 2021
$9.2m
SERIES A
Total funding: $39.3m
This company has top investors
Leadership
Jamie Davidson
(CEO)Co-founder and former CCO of Pathgather. Previoulsy CTO at Abroad101.
Patrick Vatterott
(CTO)Former Software Developer and Senior Consultant at Broadway Technology.