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Zoomin Software
Product content and instructions aggregator
- 101-200 employees
- B2B
- Big data
- Content
- Customer service
- Machine Learning
- Chelsea, New York, NY
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Company mission
Zoomin's mission is to empower people to independently navigate complex products at work.
68% employee growth in 12 months
Our take
Technical product content is essential to a customer’s product journey, but information delivery is siloed and often inaccessible. The scattered nature of this information means customers must navigate between many online sources, and this limits their ability to fully process available information.
Zoomin implements machine learning, big data, and natural language processing to bring all available technical information onto the official website of a company product. Instead of having to comb through multiple third-party sources, consumers can access FAQs, manuals, and other technical information on the official channel. This encourages traffic to the product website itself whilst ensuring consumers have all the information they need in one place.
The tech startup has raised over $73 million in funding and is using this to further develop functionality for its existing product. Furthermore, Zoomin aims to expand out of the technical support industry and into other sectors such as finance and healthcare.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Work from home opportunities
Funding (2 rounds)
Mar 2021
$52m
SERIES C
Dec 2020
$21m
LATE VC
Total funding: $73m
This company has top investors
Leadership
Gal Oron
(CEO)Degree at Tel Aviv University. Director of Sales, then President, at Orsus. Partner at Trigger Partners.
Joe Gelb
(President)BE Mechanical Engineering at Stevens Institute of Technology. CTO at Live Linx, President of Suite Solutions.
Hannan Saltzman
(VP of Product)BSc Information Systems Engineering, Ben-Gurion University. Senior Software Engineer at Orsus Solutions, Senior Product Manager then Solution Manager at NICE Systems.