Field Enablement Manager, Horizon3

• This is an execution-oriented role for someone who understands the workflows, coaching needs, and ramp realities of SDR and Commercial selling teams, and can build strong field relationships without relying on formal authority
• 2+ years of customer-facing sales experience, ideally including SDR/BDR and Commercial AE experience, with firsthand understanding of prospecting, discovery, qualification, pipeline creation, and ramp realities
• 2+ years of experience in sales enablement, program management, sales operations, or a related field, including managing multiple timelines, dependencies, and stakeholders
• Strong field-facing facilitation and coaching skills, with the ability to turn approved strategy into a polished seller experience
• Experience partnering with SDR and Commercial sales managers to reinforce consistent seller behaviors
• Ability to coordinate work clearly across Enablement, Revenue Operations, Marketing, and other relevant stakeholders while protecting field relevance and adoption
• Comfort operating without formal authority, building trust, managing handoffs, and escalating risks or decisions appropriately
• Strong written and verbal communication skills, including clear briefs, status updates, and coaching feedback

Desirable

• We are looking for a Field Enablement Manager located in the Chicagoland Area to turn our field enablement strategy into repeatable, field-facing execution for the SDR and Commercial Sales organizations
• This role owns the day-to-day delivery of onboarding, coaching, and content programs that help SDRs and Commercial AEs build pipeline, run effective discovery, communicate value, and progress opportunities
• You will work closely with the Field Enablement and Onboarding Leader, who owns portfolio strategy and leadership alignment
• Your role is to keep delivery moving: build and maintain approved assets, run defined workstreams, manage handoffs to specialist partners, and close the loop with adoption data and field feedback
• Program execution and delivery:
• Own the delivery plan for assigned SDR and Commercial workstreams, surfacing risks, dependencies, and capacity implications
• Run SDR and Commercial Sales onboarding programs, including cohort operations, learner communications, completion tracking, content refreshes, and manager-led reinforcement
• Lead defined workstreams such as SDR-to-AE Career Pathway programming, SDR onboarding, Commercial Sales onboarding, manager onboarding components, and role-based onboarding for DQCs
• Serve as program manager or workstream lead for high-impact cross-functional programs after scope and stakeholder model are established
• Field coaching:
• Own recurring call-review and coaching operations for SDR and Commercial teams, including SDR Tuesday Call Review
• Curate strong call examples, facilitate routine coaching sessions, identify common performance patterns, and report actionable insights to sales leaders
• Support Gong scorecard rollout and reporting in partnership with the Field Enablement and Onboarding Leader, Head of Global Enablement, and Enablement Ops
• Partner with SDR and Commercial frontline managers to reinforce discovery, messaging, objection handling, prospecting, qualification, and pipeline-creation behaviors
• Content and asset maintenance:
• Draft field inputs, coordinate reviews, QA, publish, and maintain Commercial and SDR enablement assets, including playbooks, talk tracks, battlecards, onboarding materials, and manager guides
• Lead scoped initiatives such as the Nooks battlecard audit, Partner 101 for AEs coordination, and tech-enablement discovery for tools such as LISN, ZoomInfo, Gong Forecast, Gong, and Nooks
• Own contained content updates, tool-module coordination, and specialist follow-up so leaders are not the default builders or first responders
• Request intake, routing, and measurement:
• Validate incoming requests, gather missing inputs, maintain the backlog, and prepare routing recommendations
• Before routing approved work to specialists, prepare a clear brief covering the business problem, audience, desired seller behavior, priority, deadline, SME and approver, source materials, and definition of done
• Route instructional-design work to to appropriate colleagues to then manage projects through launch
• Maintain feedback collection, post-launch reviews, adoption reporting, and monthly status updates for assigned workstreams