Enterprise Account Manager, CoLab Software
More information about location
Collaboration tech for mechanical design
Open for applications
Collaboration tech for mechanical design
101-200 employees
Open for applications
More information about location
101-200 employees
Company mission
To empower engineering teams to build the future faster.
Role
Who you are
- Experience: Proven track record in an Account Manager role within a SaaS business, or an engineering background with strong closing skills, particularly with large enterprise customers. Experience in Manufacturing is a plus
- Strategic Thinker: Strong ability to navigate complex enterprise sales cycles for a product that is new to market, leveraging a strategic mindset to devise effective account plans that include closing expansion deals of $100K to $1M+
- Customer-Centric: Passionate about helping clients succeed and delivering significant value, with a keen ability to comprehend and analyze customer use cases
- Team Player: Dedicated to a team-oriented approach, with an ownership mindset and no ego
- Resilient: Motivated by challenges, you are excited to overcome roadblocks and drive positive outcomes for both customers and CoLab
- Excellent Communicator: Strong communication skills, with the ability to articulate technical concepts and solutions clearly and persuasively
- Adaptable: Thrives in a fast-moving startup environment, ready to embrace change and innovate as needed
What the job involves
- As an Enterprise Account Manager, you will be instrumental in driving the growth and expansion of our existing enterprise customers
- Your primary focus will be on leveraging enterprise strategy to foster deep relationships, deliver tailored solutions, and help clients achieve significant business outcomes
- You will develop and execute robust account strategies aimed at landing and expanding 7-figure accounts while also working closely with Customer Success Managers to identify and close upsell opportunities ranging from $100K to $1M+
- Build Strategic Relationships: Establish and foster relationships with existing enterprise customers and strategic accounts to become their trusted advisor and advocate for CoLab
- Develop Account Strategy: Create and execute comprehensive account plans that maximize value for customers while driving significant revenue growth for CoLab
- Provide Expert Consultation: Act as a subject matter expert on CoLab and industry best practices, guiding customers on how to effectively leverage our solutions to meet their specific needs
- Identify Opportunities for Expansion: Proactively find, qualify, and cultivate upsell opportunities within existing accounts, specifically focusing on expansion deals ranging from $100K to $1M+ by understanding their evolving business and technical requirements
- Partner with Cross-Functional Teams: Work closely with Account Executives and Customer Success teams to strategize on account expansions, renewals, and identifying growth opportunities
- Drive Customer Success: Assist customers in achieving their desired outcomes by aligning CoLab's solutions with their goals, fostering long-term partnerships
- Document Activities: Manage follow-up conversations, track progress, and document all activities and insights in Salesforce to ensure transparency and effective pipeline management
Our take
The mechanical design process requires lots of back-and-forth between engineers, designers and business stakeholders who are giving and acting on feedback. Getting everybody on the same page is time-consuming, and comes with lots of admin and flitting between different platforms, whilst important information slips between the cracks.
This is why CoLab has built a cloud-based platform for collaborative mechanical design and reviewing. It integrates into the existing stack of design and engineering teams to bring together all the teams involved in early-stage design. Basically, the platform pools data, feedback, tracking issues, emails, spreadsheets and notebooks into one collaborative space.
Ultimately, CoLab is a simple way to collaborate on concepts and projects at the planning stage, thus nipping in the bud any problems that could arise down the line. With an impressive Series B fundraise, the company plans to scale up its market push, explore the possibilities of AI and expand its team.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
May 2024
$21m
SERIES B
Apr 2023
$3m
GRANT
Total funding: $41.7m
Company benefits
- Health and dental insurance (covered at 100% for the employee)
- Unlimited PTO
- Remote/Hybrid Work: Our main office location is in St. John's, NL where we offer hybrid and remote opportunities
Company HQ
East End, St. John's, NL
Leadership
Jeremy Andrews
(CTO)Previosuly Mechanical Engineering Advisor at Paradigm Hyperloop, Team Lead at Memorial Baja, Battery Enclosure Engineering at Tesla, and Systems Test Engineer at General Dynamics Mission Systems.
Adam Keating
(CEO)Currently Co-Founder and Strategic Advisor at DuXion. Previously Project Lead at Paradigm Hyperloop, Mechanical Engineer at RefleXion Medical and Production Engineer at Statoil.
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