Manage of Sales Development, Grafana Labs

• We need someone who enjoys a fast-paced environment but who prioritizes intentionality and quality, and who sees these challenges as opportunities
• We need someone who is confident and decisive but also humble, empathetic and open-minded
• 3 years of first-line management and/or experience in sales, sales development, operations, or enablement
• Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition driven business
• Ability to operate in an entrepreneurial, remote environment
• Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
• Experience with Salesforce, prospecting tools, MEDDPICC, value based selling (Force Management)
• Fluency in languages beyond English is a plus
• Located in Central or Southeast region of the US

• We are looking for a results driven leader to manage and grow our US Sales Development team and help us expand our business in the region
• Reporting to the Director of NorAm Sales Development, you will be an important contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our SDRs
• The Sales Development Manager holds ultimate responsibility for the team's pipeline success and team culture
• As such, this leader should be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement
• This is a 1st line management role, where you’ll develop and mentor a team of SDRs, including responsibility for performance management, recruitment, and training
• Help execute on the strategy to ensure the success of our open source users and pipeline generation
• Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting
• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity
• Drive an inclusive, collaborative environment, where there is constant learning and growth

• Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
• Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
• Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
• Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
• Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
• Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
• Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
• Fond Perks: Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness
• Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists

Total funding: $805.2m

Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.