Solutions Engineer, ServiceTitan

• The ideal Enterprise Solutions Engineer (SE) candidate must be a hungry self starter with a proven track record in sales and knowledge of technology
• Must be able to explain complex information and concepts in simple to understand and practical business context
• The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication
• 4-6 years experience in a Solutions Engineer Role
• Proven track record of success at previous companies
• Experience and familiarity with our products and line of business a plus
• Familiarity with Accounting concepts a plus
• Comfort with APIs / Integrations a plus

• Support sales efforts for complex purchasing cycles with enterprise accounts. Support client-facing meetings and calls by leading custom product demonstrations based on a solid understanding of customer business processes and workflows
• Educate customers on the product and help close business by marrying technical expertise, product knowledge, and industry knowledge with Sales Acumen
• Offer creative solutions to complex workflows against specific business requirements
• Maintain a general understanding of the competitive landscape and be able to articulate and demonstrate why ServiceTitan's product is the best-in-class solution for the service industry
• Understand our Product Roadmap and speak eloquently about upcoming releases and implications to the business owner
• Reposition customer objections and explain workarounds for workflows not inherent within ST
• Represent the product to customers and at field events such as conferences, seminars, etc
• Enhance and maintain industry-specific demo environments and scripts for use by internal teams
• Respond to functional and technical elements of RFIs/RFPs

• Flexible time off
• Fully paid individual medical, dental, and vision coverage
• Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
• Tax free savings via HSA, FSA, and Dependent Care FSA
• 401(k) match
• Personal development programs and annual learning budget
• Medical plan with up to $20,000 in fertility coverage
• Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
• Adoption support including reimbursement of up to $20,000
• Bereavement leave for loss of a pregnancy or loved one
• Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Total funding: $1.5bn

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.