Business Development Representative, Toast

Retail

$59-120k

OTE

The estimated Total Targeted Cash compensation range for this role is listed. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions

Salesforce

Entry and Junior level

Los Angeles

Point of sale and management system for restaurants

Be an early applicant

Point of sale and management system for restaurants

1001+ employees

HospitalityB2BFoodProductivitySaaS

Be an early applicant

$59-120k

OTE

Salesforce

Entry and Junior level

Los Angeles

1001+ employees

HospitalityB2BFoodProductivitySaaS

Company mission

Toast's mission is to enrich the food experience for all.

Job

Company

Role

Who you are

Career Progression: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role
Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection
Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development
High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution
High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers
Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers
Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social)
Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 80+ daily outreach activities

What the job involves

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops
This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform
As a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate
You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth
Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target
Execute high-volume outreach to a mix of prospective businesses to determine mutual fit
Complete 80 activities daily (cold calls)
Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution
Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process
Partner with Account Executives on strategy, talk tracks, and feedback
Leverage Salesforce (our CRM) to manage all sales activities
Understand the competitive landscape and determine how to best position Toast in the market

Our take

Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.

Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.

Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

28% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (2.9)

Company

Funding (last 2 of 6 rounds)

Feb 2020

$400m

SERIES F

Apr 2019

$250m

SERIES E

Total funding: $899m

Company benefits

Peer and company recognition programs
Unlimited Vacation
Sabbatical opportunity after five years
Professional Development Reimbursement Program
Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
Various peer and company recognition programs
401(k) and matching
Medical, Dental, & Vision Coverage
Mental Health Benefits
Subsidized backup childcare

Company HQ

Fort Point Channel Landmark District, Boston, MA

Leadership

Steve Fredette

(Co-Founder & President)

They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.

Aman Narang

(Co-Founder & CEO)

Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.

Jonathan Grimm

(Co-Founder & CTO)

They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.

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