Market Operations Specialist, Coinbase
£81.6-90.7k
+ Employee Stock Purchase Plan (ESPP)
Digital currency exchange
Be an early applicant
Digital currency exchange
1001+ employees
Be an early applicant
£81.6-90.7k
+ Employee Stock Purchase Plan (ESPP)
1001+ employees
Company mission
To increase economic freedom for more than 1 billion people.
Role
Who you are
- BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role
- Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution
- Proven ability to diagnose and articulate complex technical problems and solutions to both technical and non-technical audiences
- Experience delivering multi-channel support (voice, email, chat) with documented ability to maintain quality under high-volume, time-sensitive conditions
- Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
What the job involves
- As a Specialist, Market Operations, you'll provide frontline operational support across two exchanges: the Coinbase Derivatives Exchange (CDE) and Deribit
- This team runs 24/7, keeping trading, clearing, and connectivity systems healthy for clients and internal stakeholders. You'll troubleshoot issues in real time, coordinate cross-functional resolution for complex problems, and execute deployment testing to protect production environments
- Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit
- Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology
- Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution
- Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments
- Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE
- Identify, document, and recommend operational process improvements aligned with business objectives and platform growth
Our take
Coinbase has built a reputation as one of the most accessible entry points into the world of cryptocurrency. With features like crypto wallets, direct bank account linking, and merchant payment tools, it's helping bring crypto into the mainstream. But the company isn't just relying on its early success, it's evolving fast to stay relevant in a rapidly changing market.
For example, its doubled down on institutional clients, now serving as the custodian for the majority of approved Bitcoin and Ethereum ETFs. Its Prime platform also offers a full suite of services for hedge funds, asset managers, and financial institutions. As demand for regulated crypto products rise globally (particularly in Asia), Coinbase is ready to expand.
Its also making moves to engage with younger audiences, by partnering with Riot Games to sponsor global eSports events for League of Legends and Valorant. This partnership highlights Coinbase's strategy to integrate Web 3.0 technologies into mainstream entertainment, aiming to bridge the gap between gaming and cryptocurrency for a new generation of users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-24% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2018
$300m
GROWTH EQUITY VC
Aug 2017
$108.1m
SERIES D
Total funding: $528.5m
Leadership
Brian Armstrong
(Co-Founder & CEO)Previously founded UniversityTutor.com, also worked as a Software Engineer at AirBnb
Alessia Haas
(CFO)Previously held various head positions, including VP at GE Healthcare, Director at Merrill Lynch and CFO at CIT Bank and Oz Management
Share this job
View 124 more jobs at Coinbase