Senior Content Designer, Optibus

• 5+ years of UX writing experience, with demonstrated expertise in B2B SaaS products
• Experience creating and maintaining content design systems and style guides
• Proven track record of leading content strategy for complex product initiatives
• Knowledge of localization processes and international content strategy
• Expert knowledge of content design tools (e.g. Figma) and collaboration platforms
• Outstanding communication skills and ability to influence cross-functional stakeholders
• Fluency in English (native-level proficiency preferred)
• Fluency in Spanish
• The candidate must be based in or willing to relocate to the Berlin area

Desirable

• We're looking for a Senior Content designer to join our product team and shape the voice of our B2B SaaS platform.
• You'll create user-centered content that transforms complex workflows into intuitive experiences, working at the intersection of design, product, and content strategy
• This role offers the opportunity to impact how key personas in the public transportation industry interact with our product while leading content initiatives across multiple products and features
• Define and implement content strategy across product interfaces, ensuring consistency and clarity in user flows, error messages, tooltips, and in-product guidance
• Drive data-informed content decisions through user research, and platform analytics
• Champion accessibility and inclusive language practices across all product experiences
• Create and maintain comprehensive content design systems, including voice and tone guidelines, content patterns, and component libraries
• Mentor designers and provide strategic content guidance to cross-functional teams
• Own every stage of the content cycle, from discovery and wireframes to shipping perfect customer facing messaging, collaborating closely with product, design, and engineering teams
• Establish content governance processes and best practices for the product organization
• Build scalable content frameworks that support multiple products, features, supporting localization across international markets