IT Specialist, Weee!
$72-85k
+ Equity + Bonus
Office located in Milpitas, CA
Online grocery delivery platform
Be an early applicant
Online grocery delivery platform
501-1000 employees
Be an early applicant
$72-85k
+ Equity + Bonus
Office located in Milpitas, CA
501-1000 employees
Company mission
To make Asian & Hispanic groceries exciting and affordable!
Role
Who you are
- 4-7 years of relevant work experience in IT support
- Proficient computer networking skills, such as managing the IT server room network switch/firewall
- Experienced in computer troubleshooting skills (Windows, Mac OS)
- Possess good analytical, troubleshooting, and problem-solving skills
- Experienced in security camera systems & badge systems
- Nimble and patient with good communication skills
- Works independently without supervision
- Warehouse-related IT support experience is preferred
- CCNA or equivalent
What the job involves
- As a warehouse IT specialist, you will help us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets
- A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills
- Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment
- Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges
- Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance
- Perform Daily, Weekly, Monthly IT and Warehouse Inspections
- Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications
- Support employee onboarding and offboarding
- Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure
- Create simple project plans for IT Infrastructure and buildouts
- Write SOPs and user manuals and provide IT training to end users
- Participate in the local implementation of HQ projects
- Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors
- Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs)
- On-Call: Monday - Friday, 5 PM - 9 AM; Saturday - Sunday, 24 hours
Our take
It's often hard to find foreign or imported food ingredients in the United States. Weee is an online delivery platform aiming to address this by offering groceries and products for Asian Americans and underserved communities across North America. CEO Larry Lui founded the company after having difficulty finding Chinese ingredients in local stores when he moved to the U.S.
Since its launch in 2015, Weee caters to approximately 300,000 households in the U.S and fulfils thousands of orders a day. Originally targeting Asian consumers, the company now brands itself as an “ethnic e-grocer” in a move to attract the United States' 60 million Hispanic consumers as well. This diversification is in response to growing competition in the Asian grocery space from the likes of e-grocers Chowbus and Umamicart and retail chains H Mart and 99 Ranch Market.
The ethnic grocery market is expected to reach more than $460 billion by 2030. Weee plans to grow into this market by launching its service in over 30 additional North American cities over the next three years, expanding into the Canadian market as well. Further, 2022 funding is being used to tap into new cultural cuisines and scale development in AI and warehouse automation.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2022
$425m
SERIES E
Mar 2021
$315m
SERIES D
Total funding: $835.1m
Company benefits
- Company stock options
- Work from home opportunities
- Comprehensive health insurance package, including medical, dental, and vision
- 401k
- Annual bonus plan
- Vacation and holiday time off
- Monthly mobile stipend
- Monthly Weee! Points credit
- Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage
- Thoughtful, talented, and supportive coworkers and leadership team
Company HQ
Baylands, Fremont, CA
Leadership
Larry Liu
(Founder & CEO)Larry started his career as an Intel Product Development Engineer, before working as an Investment Intern and as a Teaching Assistant at the University of California. He spent 3 years at Brocade, another 3 at Amtel, and founded Happitail in 2012, prior to starting Weee! in January 2015.
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