Wholesale Coordinator, Carl Friedrik
Travel goods brand
Open for applications
Travel goods brand
21-100 employees
Open for applications
21-100 employees
Company mission
To empower modern professionals in all areas of their day-to-day lives with our unique blend of intelligent design, fine craftsmanship and long-lasting quality.
Role
Who you are
- 2+ years’ experience in account coordination, sales support, or wholesale operations
- Highly organised with strong attention to detail and ability to manage multiple deadlines
- Strong Excel / Google Workspace skills, comfortable working with numbers and sales data
- Experience with platforms such as Shopify, Xero, and/or dropshipping tools (e.g. Mirakl) is a strong advantage
- Familiarity with inventory systems, order management platforms, or CRM tools is a plus
- Commercially minded with a proactive approach to supporting account growth
- Comfortable working with technology and open to using tools/AI to drive efficiency
- Experience in fashion, luxury, or lifestyle brands preferred but not essential
- A positive, collaborative team player who is eager to learn and contribute
What the job involves
- This is a varied and hands-on role covering a broad range of responsibilities, from processing wholesale and corporate orders to managing partner data, supporting deliveries, reporting, and day-to-day coordination. As part of the team’s growth, this role will also support dropshipper management, helping to ensure smooth operations across our partner network
- We are looking for a commercially minded, detail-oriented individual who thrives in a fast-paced environment and is excited to contribute to both operational excellence and account growth
- Support the full wholesale order cycle, from PO to invoicing, delivery, and after-sales service
- Act as the first point of contact for wholesale and corporate partners, providing timely and accurate support
- Maintain accurate records across systems, including orders, pricing, inventory, and contacts
- Prepare sales materials such as lookbooks, line sheets, order forms, ATS lists, and newness presentations
- Coordinate regular account check-ins and maintain strong relationships with key partners
- Monitor account performance against agreed commercial terms and ensure alignment with brand and marketing standards
- Complete data forms and provide any required information as part of the sales cycle
- Organise and present sales data, performance metrics, and account summaries
- Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences
- Assist with trade show preparation, follow-ups, and general wholesale coordination
- Support dropshipper management and partner integrations across relevant platforms
- Contribute to growing existing accounts through proactive support and world-class customer service
- Identify opportunities to improve processes, including leveraging tools, automation, and AI where relevant
Salary benchmarks
Our take
Premium luggage can often feel either overly flashy or purely functional but Carl Friedrik sits neatly between the two. Founded in 2013, the British brand makes minimalist travel goods designed to last. Instead of focusing on seasonal drops or trend-led pieces, the company creates timeless designs and durability, with every product backed by a lifetime guarantee.
Early on, the founders shifted from wholesale to direct-to-consumer, giving them direct insight into who was buying and why. So that feedback loop helped shape everything from their expansion into luggage in 2019 (which tripled revenue over four years) to the design of their physical stores. While many retailers are pulling back from brick-and-mortar, Carl Friedrik has leaned in, opening a flagship on Regent Street and a second store in Covent Garden after the first outperformed expectations by 40%.
Carl Friedrik also partnered with William Racing, launching a co-branded travel collection in 2025. It's a smart fit with both brands trade on precision, engineering and British heritage, and signals growing commercial momentum. For Carl Friedrik, aligning with a global motorsport name elevates it from a well-regarded travel brand to a lifestyle label on an international level.
Steph
Company Specialist at Welcome to the Jungle
Insights
67% female employees
Company
Funding (1 round)
Apr 2024
$1.4m
ANGEL
Total funding: $1.4m
Company HQ
London, UK
Leadership
Niklas Opperman
(Co-Founder)Prior to co-founding Carl Friedrik in 2012, Niklas was an Account Manager at Swedbrand and a Corporate Strategy Intern at Commerzbank. He also graduated from Cass Business School with a Bachelor of Science in Business Studies.
Mattis Oppermann
(Co-Founder)Mattis studied Engineering at Queen Mary University of London before co-founding Carl Friedrik alongside Niklas in 2012.
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