Partner Engineer, Stripe
Terminal, Global Partner Engineering & Operations
$174.4-261.6k
SQL
JavaScript
Python
Java
REST API
Senior and Expert level
Remote in US
Chicago
New York
San Francisco Bay Area
More information about location
A financial infrastructure platform for businesses
Open for applications
A financial infrastructure platform for businesses
1001+ employees
FintechB2BPaymentsCredit cardsFinancial Services
Open for applications
$174.4-261.6k
SQL
JavaScript
Python
Java
REST API
Senior and Expert level
Remote in US
Chicago
New York
San Francisco Bay Area
More information about location
1001+ employees
FintechB2BPaymentsCredit cardsFinancial Services
Company mission
To increase the GDP of the internet
Role
Who you are
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; advanced degree preferred
- 7+ years of experience in a technical solutions role, partner engineering, or related fields, with proven experience in a customer-facing role (e.g., developer advocate, partner engineer, technical solutions engineer, or solutions architect)
- Strong understanding of software solutions, APIs, integration technologies, and architecture patterns, and how various technologies interact with each other
- Proficiency in one or more programming or scripting languages (e.g., Python, Java, JavaScript, SQL)
- Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
- Excellent problem-solving skills and a passion for delivering exceptional customer and partner experiences
- Proven ability to build strong collaborative working relationships with business partners
- Ability to thrive in an unstructured, fast-moving environment
- Passion for learning about current and emerging technologies to develop innovative solutions for open-ended business problems
- Familiarity with DevOps practices, tools, and methodologies
Desirable
- Experience working in a SaaS or cloud-based technology environment
- Previous experience in partner relationship management or enablement
- Knowledge of industry regulations and compliance standards relevant to our solutions
- Experience with online and in-person payments, complex subscription models, or common CRM/ERP systems
- Familiarity with web and mobile development, device platforms, architectures, integration concepts, and workflows
- Experience in integrating Stripe or other RESTful APIs into web applications, with a keen sense for user and developer experience
- Background in systems design, building, and deploying complex applications
- Experience as a subject matter expert in a relevant industry, vertical, or product
- Demonstrated experience in enabling and scaling a partnerships team or program
What the job involves
- The Global Partner Engineering and Operations (PE&O) team is a critical component of Stripe’s broader Global Partnerships organization and a cornerstone of our success
- We are responsible for managing the technical and operational aspects of new and existing strategic product partnerships and programs
- Positioned at the intersection of product, engineering, and partnerships, we serve as a vital link that fosters seamless collaboration, which is essential for Stripe’s rapid growth trajectory
- The PE&O team comprises a hybrid mix of both technical and non-technical professionals focused on operational execution with financial ecosystem partners
- We ensure smooth technical onboarding and implementation with partners while managing recurring KTLO (Keep-The-Lights-On) operations and monitoring stringent quality and performance targets
- Our team drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability
- As domain experts aligned with specific Stripe products (such as Stripe Payments, Stripe Tax, and Stripe Billing), Partner Solutions Engineers (PSE) play a key role in scoping new partner opportunities and recruiting new partners to adopt the latest Stripe platforms
- Our dynamic and versatile team takes on a variety of responsibilities daily, including driving alignment and coordination among cross-functional teams and partners, analyzing insights and trends from our data to inform decision-making, and developing innovative tools and processes to scale our impact
- The partnerships we cultivate are instrumental—they significantly influence Stripe’s ecosystem, and the products born from these collaborations touch millions of users worldwide
- Work closely with Partner Development Managers, Product Managers, sales, and partner teams to identify and technically scope complex product partner opportunities, ensuring effective deployment of new Stripe products
- Conduct technical presentations, product demonstrations, and workshops tailored to specific partner and customer requirements, fostering a clear understanding of our solutions
- Develop proof of concepts, create developer recommendations, and establish best practices to encourage the adoption of Stripe products among partners
- Act as a subject matter expert on Stripe’s products, leveraging your expertise to influence product roadmaps based on partner insights and drive revenue through these partnerships
- Collaborate with partners and customers to ensure seamless integration of our solutions into their existing systems, developing and documenting integration plans and deployment strategies
- Serve as the primary technical point of contact for partners and customers post-implementation, addressing technical inquiries and providing ongoing support
- Provide hands-on assistance during the implementation process, leading troubleshooting efforts, and ensuring timely delivery of solutions
- Cross-Functional Collaboration:
- Embed within core Product and Engineering teams to serve as the “Voice of the Partner,” driving product roadmap and feature request prioritization
- Foster communication and knowledge sharing across relevant teams to ensure alignment on partner and customer needs, contributing to product enhancements and overall partner satisfaction
- Create and maintain comprehensive technical documentation, including user guides, integration manuals, and troubleshooting resources
- Share best practices and reusable tools, such as reference architectures, to enhance the efficiency and quality of partner engagements
- Stay informed about industry trends, emerging technologies, and the competitive landscape to provide innovative solutions and insights
- Identify and drive opportunities for process improvements in partner engagement and integration workflows
- Prepare and present reports on partner engagement, success metrics, and areas for improvement to share with senior leadership
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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