Benefits & Compensation Administrative Assistant, Live Nation
2 days a week in office (Farringdon, London)
Entertainment events promoter and producer
Be an early applicant
Entertainment events promoter and producer
1001+ employees
Be an early applicant
2 days a week in office (Farringdon, London)
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Proficient to advanced Microsoft Excel skills — confident organising data, using spreadsheets for tracking and carrying out basic analysis
- Proficient Microsoft Office skills — confident using Outlook, Word and PowerPoint, managing shared inboxes, setting up diary invites on Zoom and Teams, and creating basic presentations
- Communication skills — clear and professional written and verbal communication style; comfortable responding to employee queries in a friendly, concise manner
- Organisation and time management — able to manage multiple tasks across the team, keep work well organised and meet deadlines in a fast-paced, changing environment
- Attention to detail — a high level of accuracy when reviewing documents, entering data and processing information
- Eagerness to learn — quick to learn new systems and processes; able to pick up HRIS or benefits platforms. Experience with Workday and benefits software is desirable
- Customer service mindset — approachable and empathetic when dealing with employee questions or issues, with a focus on providing a positive experience
- Experience — previous experience in an HR, benefits, compensation or senior administrative support role, with a basic understanding of employee benefits and compensation concepts
- Accuracy and care: Takes care to complete work accurately and to a high standard
- Customer service focused: Passionate about delivering a great experience to employees, with a helpful and positive attitude
- Adaptable and flexible: Comfortable adjusting to new challenges or changes in priorities, while remaining composed and productive in a dynamic environment
- Team player: Collaborative by nature, willing to support colleagues and contribute to a team-centric culture
- Discreet and trustworthy: Able to handle sensitive personal data with a high level of confidentiality and integrity
- Proactive and self-starting: Takes initiative, looks for ways to improve processes, and is confident asking questions or suggesting improvements
What the job involves
- Support the UK and Global Benefits and Compensation teams with a range of administrative tasks, delivering efficient customer service to internal and external stakeholders and maintaining accurate, up-to-date records and documentation
- This role helps ensure employees have a smooth experience with their benefits and reward programmes by managing enquiries, data and administrative processes with care and efficiency
- We are a diverse, collaborative group of professionals with a shared commitment to putting employees first. Our team fosters a fun, inclusive and supportive atmosphere — we work hard, but also make time to celebrate successes together
- The environment is fast-paced and dynamic, reflecting the live entertainment industry we support, while remaining open, approachable and team-focused. Everyone’s ideas and contributions are valued
- We pride ourselves on building authentic relationships with colleagues across the business and supporting each other, whether troubleshooting a complex benefits query or helping during a busy period, so we succeed as one team
- Act as first point of contact for the Live Nation Global Compensation inbox, allocating requests to the relevant lead and providing timely administrative support
- Cover the shared International Benefits inbox during team absence, ensuring requests are monitored, allocated, and responded to appropriately
- Maintain accurate compensation records, trackers, process guides and shared folders, ensuring information is accessible and up to date
- Support job architecture and compensation initiatives by gathering information, updating documentation, preparing materials, arranging meetings and tracking actions
- Support Mergers & Acquisitions-related compensation and benefits activity, including data tracking, documentation and information requests
- Support global benefits projects and processes, including benefit information, data requests and stakeholder coordination
- Support the Reward & Benefits Advisor with global benefits data collation for reporting and projects
- Handle compensation and international benefits data confidentially, accurately and in line with internal procedures and data-protection requirements
- Provide administrative support to the Global Compensation & Reward Director as required
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies, like Goodlive, that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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