Senior Operations Engineer, CoreWeave

• 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field
• Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP
• Experience deploying and supporting containerized applications in Kubernetes environments
• Experience with incident management practices, including incident response, escalation, and post-incident review processes
• Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting
• Strong knowledge of Linux system administration and internals and scripting
• Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure
• Experience participating in an on-call rotation supporting production services
• Strong analytical and problem-solving skills, with a methodical approach to troubleshooting
• Excellent written and verbal communication skills, particularly during high-impact incidents
• Strong documentation skills and attention to detail
• We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk
• You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together
• You thrive in infrastructure environments where reliability, performance, and automation matter as much as features
• You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems

Desirable

• CoreWeave’s MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team
• Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence
• You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments
• You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale
• You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil
• In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware
• You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams
• Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability
• Troubleshoot the team owned services, including initialization and reboot issues
• Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs)
• Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures
• Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues
• Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed
• Maintain clear incident communications, runbooks, escalation procedures, and operational records
• Support the team owned services in production environments and participate in the team’s on-call rotation
• Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana
• Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests
• Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors
• Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure
• Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout
• Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials
• Capture and share incident findings and operational knowledge across the team and partner teams
• Identify repetitive operational tasks and develop more efficient, consistent remediation processes
• Evaluate team processes using operational data and incident trends, and recommend improvements