Customer Lifecycle Marketing Manager, Arctic Wolf
$112.5-175.5k
+ Equity
Computer and network security
Be an early applicant
Computer and network security
1001+ employees
Be an early applicant
$112.5-175.5k
+ Equity
1001+ employees
Company mission
To end Cyber Risk through effective security operations.
Role
Who you are
- You enjoy combining creative storytelling with structured, data-driven execution
- Thrive in environments where you can both build strategy and execute hands-on work
- Translate GTM goals into repeatable, scalable lifecycle programs
- Have a builder’s mindset and can create clarity and process where it’s needed
- 3-5 years of B2B experience in customer marketing, lifecycle marketing, or customer success
- Proven track record of retaining and growing a customer base through lifecycle programs
- Experience designing and executing demand generation or lifecycle campaigns
- Strong understanding of funnel metrics, segmentation, and campaign analytics
- Excellent cross-functional communicator and collaborator
- Experience mentoring junior teammates and managing complex projects
Desirable
- Cybersecurity industry experience is a plus
What the job involves
- This role is built for a hands-on marketer who’s excited to build customer demand and turn ideas into measurable pipeline impact.
- You’ll design and execute integrated campaigns that drive product adoption, cross-sell, and upsell opportunities across our customer base.
- You’ll also help refine our marketing automation programs to scale expansion motions efficiently
- You’ll partner closely with Customer Success, Product Marketing, and Content to bring targeted campaigns to market.
- You’ll have clear ownership of the programs you run, and visibility into how your work contributes to pipeline and revenue growth, and product adoption and retention
- Plan, launch, and optimize integrated, multi-channel lifecycle campaigns that drive engagement, product adoption, expansion, and retention
- Develop data-backed hypotheses, campaign briefs, and clear success metrics
- Collaborate cross-functionally to align targeting, messaging, and campaign execution
- Partner with Content, Product Marketing, and Design to ensure assets support lifecycle goals
- Build and refine automated journeys across onboarding, activation, engagement, and renewal
- Improve personalization and segmentation to deliver relevant customer experiences
- Establish consistent campaign reporting, dashboards, and insights to inform iteration and scale
Application process
- To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews
- Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers
- We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations
Our take
Founded in 2021, Arctic Wolf has emerged as a pivotal player in cybersecurity with its concierge approach to Security Operations as a Service (SOCaaS). Arctic Wolf addresses the challenges of managing diverse cybersecurity systems and combating alert fatigue through its cloud-managed detection and response solutions.
Two of the many challenges facing digital enterprises are: having to manage dozens of different complex cybersecurity systems, and knowing what is actionable and an immediate threat (known as alert fatigue). Arctic Wolf’s platform offers cloud-managed detection and response systems, continual risk management and security awareness, solving both challenges.
Arctic Wolf's platform is now a top choice for organisations seeking streamlined security through unified technology. With 5,200 global organisations onboard, Arctic Wolf sets cybersecurity benchmarks, utilising advanced AI and open-XDR architecture to analyse over 5.23 trillion security events weekly.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2022
$401m
CONVERTIBLE
Jul 2021
$150m
SERIES F
Total funding: $899.2m
Company benefits
- Equity For All Employees: Our salary and benefits packages always include equity, so every employee has a stake in the company’s success
- Pack Unity: We’re on a mission to foster a diverse, equitable, and inclusive workplace and to create positive change in and out of the office
- Professional Development: Arctic Wolf mentors and trains its employees to help their career growth, and encourages and supports employee efforts to enhance their skills and competency through coursework and training
- Flexible Paid Time Off: Arctic Wolf believes that employees should have the opportunity to enjoy time away from work on a flexible basis. Employees are given accountability and authority within their job responsibilities, why not with their flexible time off? We encourage diversity and the ability for you to celebrate the days in the year that are important to you
- Family Forming Benefits: Your family is a part of our Pack, which is why in addition to comprehensive health benefits, we provide access to personalized family-forming support for employees exploring fertility health, those pursuing parenthood, those already pregnant, and other family related benefits
- Volunteer Time Off: As we seek to End Cyber Risk, we also seek to give back to the communities around us, so the world is a safer and better place for all to thrive. All pack members have 3 days of volunteer time off (VTO) to use to give back to their communities in a way that is meaningful to them
Company HQ
Eden Prairie, Minnesota
Leadership
Nick Schneider
(President & CEO)Joined Arctic Wolf in 2016 as the Head of Worldwide Sales and worked their way through the roles to become CEO in 2021. Previously the vice-president of sales for Code42.
Brian NeSmith
(Founder)Previously the president and CEO of Blue Coat Systems, Inc.
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