Content Marketing Manager, Chime
SEO & AI Search
$105-145k
4 days a week in office
Mobile banking for the everyday person
Posted today
Mobile banking for the everyday person
1001+ employees
Posted today
$105-145k
4 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- 5+ years of experience in editorial strategy, content strategy, or SEO content, with a track record of growing organic visibility, traffic, or conversions
- Hands-on AEO/GEO knowledge: how LLMs and AI answer engines choose and cite sources, and how content structure, accuracy, and third-party coverage affect visibility
- Experience with AI content tools and workflows (for example AirOps, Profound, or LLM-based writing and optimization tools), and real enthusiasm for automating repetitive work
- Experience publishing in a regulated industry such as financial services, fintech, insurance, or healthcare, including managing content through legal and compliance review
- Hands-on experience with a CMS (Contentful preferred) and with Jira or similar ticket-based workflows
- Experience managing freelancers, agencies, or external partners, including timelines, quality, and budget
- Strong writing and editing skills, a sharp eye for accuracy, and the ability to turn performance data into clear recommendations
- Ability to manage many workstreams and stakeholders at once in a fast-changing area, with little supervision
What the job involves
- People increasingly find financial products by asking ChatGPT, Gemini, and Google's AI Overviews and AI Mode instead of scrolling search results. Chime's Organic Growth team helps members find Chime without paid media. Chime is already one of the most visible brands in AI answers in several core banking categories, and we want to widen that lead
- We're hiring a Content Marketing Manager, SEO & AI Search to own the content and citation work that wins in AI search. You'll run Chime's blog from planning through publishing, run our AI-powered content workflows, and earn Chime coverage on the third-party sources AI models trust most. You'll partner closely with our Principal, AI Search Strategy & SEO, who sets Chime's AI search strategy, priority categories, targets, and measurement. You'll own the content that helps us hit those Visibility targets
- This is a hands-on role with plenty of room for strategy. In the same week you might find a citation gap in a high-value category, brief a publisher partner, move a refreshed article through compliance review, and publish it in our CMS
- Own Chime's blog and editorial content plan for SEO and AEO. You'll turn priority categories, prompt data, and member insights into a sequenced roadmap that helps Chime own its story and earn accurate, positive citations in AI answers
- Run the editorial calendar and keep a steady publishing cadence. Structure content so AI models can find, understand, and cite it, with clear answers, clean formatting, and accurate, current product details (like rates, limits, and eligibility) in Contentful
- Lead content across Chime.com, including product launches and seasonal moments with Product Marketing. Lift conversion on the blog and site through inline CTAs, email capture, stronger conversion paths, and regular CRO testing
- Manage the day-to-day relationship with AirOps, our AI content optimization platform, and automate manual steps in the content lifecycle, from drafting and optimization to disclosures and CMS publishing. The goal is faster turnaround without losing quality
- Lead offsite visibility with affiliate and publisher partners, and manage the AI visibility budget. Find where Chime is missing from the sources AI answers cite, brief partners on accurate product information, and track placements from request to live
- Move content through Legal & Compliance and partner bank review, managing a high-volume queue and using AI-assisted pre-review tools to speed up approvals
- Work with PR, Brand, Social, YouTube, and Help Center so what the web says about Chime is accurate and consistent
- Track citations, AI visibility by topic, rankings, traffic, and enrollments. Run experiments on format, structure, and CTAs, and bring what you learn to the weekly organic performance review
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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