Identity Fraud Strategy Manager, Avant

• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Engineering) or equivalent experience
• 7+ years of progressive experience in risk and or fraud analytics
• Experience leading and developing analytics teams, with strong coaching and performance-management skills
• Strong analytical and data-storytelling skills; proficiency with SQL and at least one analytics/visualization tool (e.g., Python, Tableau, Looker)
• Excellent communication and stakeholder-management skills; ability to translate complex analytical findings into actionable recommendations for technical and non-technical audiences

Desirable

• The Manager, Identity Fraud Strategy owns the design and continuous optimization of Avant’s identity verification and authentication strategies
• This role balances two competing priorities: minimizing fraud losses and reducing unnecessary friction in the customer experience
• You will lead a team of fraud analytics professionals, partner closely with Avant’s Customer Identity and Access Management (CIAM) team, and serve as the strategic owner of identity proofing, account authentication, and account-takeover prevention
• Design and optimize risk-based identity verification workflows using data-driven decisioning to balance approval rates, customer friction, and fraud loss
• Evaluate and integrate third-party identity verification vendors; manage ongoing vendor performance, contracts, and roadmaps
• Define and track key performance metrics (e.g., verification pass rates, false-positive rates, step-up conversion) to measure strategy effectiveness
• Partner with Avant’s CIAM team to develop and refine account authentication policies, including multi-factor authentication, device trust, and step-up challenges
• Build and maintain monitoring frameworks to detect account-takeover attempts in real time; design escalation workflows and automated controls to mitigate identified threats
• Provide strategic recommendations on authentication controls, balancing security posture with customer experience
• Build and maintain reporting dashboards that monitor control-system effectiveness, fraud trends, and customer-impact metrics
• Conduct regular analyses to identify emerging vulnerabilities and recommend tuning adjustments to verification and authentication controls
• Develop business cases for new initiatives, including cost-benefit analyses, projected ROI, and implementation roadmaps
• Manage and develop a team of fraud analytics professionals; set priorities, coach team members, and drive a culture of continuous improvement
• Develop strategic roadmaps for digital identity solutions and the integration of CIAM services across the organization
• Collaborate cross-functionally with Engineering, Product, Compliance, and Risk teams to align fraud strategy with broader company objectives