Senior Product Designer, Braze
In-App Messaging
+ Employee Stock Purchase Plans
More information about location
Customer engagement platform
Posted today
Customer engagement platform
1001+ employees
Posted today
+ Employee Stock Purchase Plans
More information about location
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- Are you a critical thinker?
- Are you willing to challenge ideas and receive feedback? Are you comfortable with ambiguity?
- A collaborative designer; you seek the truth with partners across engineering, product management, UX research, product analysts, product marketing, and technical writers
- An evidence-based decision maker; you identify problems to solve that add value via user research
- A framer for creative solutions; you contextualize the problem space in people’s journeys
- At ease with ambiguity; you learn through experimentation to find clarity
- A clear communicator; you articulate design decisions, their constraints, trade offs, and risks
- A dedicated craftsperson; you use your skills of wire-framing, prototyping, and interaction design to create a great user experiences
- A growth-oriented Individual Contributor; You have a few years under your belt working on complex applications and are focused on expanding your broad proficiency of skills and career
Desirable
- Strong prototyping skills
- Significant experience with any aspect of lifecycle marketing
- Advanced degree in HCI, interaction design, or service design
- Portfolio demonstrating the why’s of the design decision supported by user insights, data or technical limitations
- Experience shipping high impact features
- Experience working on SaaS products both on web and mobile
- Experience in an agile organization, working in cross-functional teams / pods / verticals
- Prior experience at high-growth startups
- You do not need to meet all requirements of the job description to apply!
What the job involves
- We are seeking a fearless and passionate Product Designer to join Braze’s In-App Messaging team
- Product Designers at Braze have the freedom to work on all aspects of the user experience, with particular strength in at least one area of user experience, or service design — user research, user flows, wireframing, diagramming, interaction design, rapid prototyping, design documentation, or motion design, to name a few examples
- You’ll be primarily working on designing the in-app messages experience with a team that is responsible for building Braze’s messaging products
- Through research you’ll identify, and prioritize problems to solve and design experiences to offer the best-in-class in-app messaging tool
- You will be expected to collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and your fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with
- You will need to understand our users and our business, and you will be expected to be an effective verbal and visual communicator
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt its placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too
- Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement
- Remote Availability: Braze fosters an environment that harmonizes the needs of the business and the needs of its employees
- Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Diversity, Equity & Inclusion at Braze
- Developing robust methods to track and measure representation data across different intersectionalities
- Expanding our presence at affinity events, including conferences, meet-ups and in-house gatherings
- Enhancing our manager training program to incorporate DEI-specific training within the curriculum
- Integrating DEI concepts into existing training, including new hire onboarding
- Launched a company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce
- Enhancing recruiting efforts and manager training to embed inclusivity in our business processes
- Supporting 10 employee resource groups (ERGs) that represent diverse affinity groups and interests
- Organized the ERG Lead Summit, which facilitates the exchange of experiences, insights, and best practices among ERG Leaders
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