Founding Business Operations Manager, Nooks
Agent workspace for intelligent outbound
Be an early applicant
Agent workspace for intelligent outbound
201-500 employees
Be an early applicant
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- Have 3–10 years of experience in Business Operations, Strategy, Consulting, Investment Banking, Finance, Chief of Staff, or a similar analytical role
- Have experience operating in a high-growth technology company or advising them
- Are highly analytical and comfortable working with data to drive decisions
- Can move seamlessly between strategy and execution
- Thrive in ambiguity and enjoy solving complex, unstructured problems
- Have exceptional communication and stakeholder management skills
- Are highly organized and able to manage multiple high-priority initiatives simultaneously
- Have a strong bias toward action and ownership
- Enjoy working directly with senior leaders on high-stakes decisions
What the job involves
- We're looking for a Business Operations professional to help scale the operating system behind one of the fastest-growing AI-native GTM companies. This role sits at the center of the business, partnering closely with executive leadership to drive planning, execution, and decision-making across the company
- You'll work on the highest-priority initiatives, tackle ambiguous problems, and help turn strategy into action. One week you might be building the framework for annual planning, the next you could be driving a critical cross-functional initiative, evaluating a new market opportunity, or helping leaders make better decisions with data
- This is a high-impact role for someone who enjoys solving hard problems, thrives in fast-moving environments, and wants a front-row seat to building a category-defining company
- Partner with company leadership to drive strategic initiatives from concept to execution
- Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation
- Build and maintain operating cadences that improve alignment, accountability, and execution across teams
- Analyze business performance and develop insights that inform key company decisions
- Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business
- Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting
- Identify operational bottlenecks and design scalable processes that enable growth
- Support executive decision-making through financial, operational, and strategic analysis
- Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis
- Prepare executive materials, board content, and strategic recommendations for leadership discussions
- Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively
- Work directly with company leadership on the most important challenges facing the business
- Gain broad exposure across every function of the company
- Help shape the strategy and operations of a rapidly scaling AI company
- Own meaningful initiatives that have company-wide impact
- Join at a stage where your work can materially influence the trajectory of the business
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
Salary benchmarks
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