Engineering Manager of Managers, Stripe
Service Platform
$254.5-381.8k
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$254.5-381.8k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 2+ years of experience being a manager of managers (leading managers and senior ICs) of teams of at least 25 people
- 3+ years of experience managing teams that ship and operate critical distributed system infrastructure
- Led staff or principal engineers with a track record of driving alignment between highly technical collaborators on architectural or strategic decisions
- Managed effective incident response processes and on-call rotations
- Managed engineering teams working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products)
- Effectively managed demanding/conflicting stakeholder and partner relationships
- Experience driving business and product success in a highly cross-functional organization with a high level of autonomy and responsibility
- Successfully built a team, defined its mission, and executed on its goals. Experience recruiting, mentoring, and retaining great people that fulfill this mission
- Worked effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs
- Encourages a healthy work environment that’s both challenging and supportive
Desirable
- 5+ years of management experience, including 3+ years of being a manager of managers
- Strong written and verbal communication skills for different audiences (leadership, users, company-wide)
- Experience changing culture across large organizations
- Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc)
- Experience building products using static (Java) and dynamically (Ruby) typed programming languages
- Experience leading partially remote teams and colocated teams in distant geos (Europe, India)
- Experience developing with and contributing to open source framework ecosystems
- Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering organizations
- Experience with asynchronous programming models and asynchronous orchestration infrastructure
- Experience with high leverage ORM/ODM abstractions for databases
- Experience with rich codegen platforms
What the job involves
- As an Engineering Manager of Managers within the Service Platform organization, you will lead multiple teams, collaborate with infrastructure and product engineering leaders, and advance Stripe’s architecture
- You will operate some of the company’s most critical services and you will collaborate with Stripe’s customers to improve their integrations to help make Stripe more reliable and performant
- Ensure the reliability and availability of tier-0 services
- Collaborate with high-visibility teams and their stakeholders to support key engineering initiatives
- Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports
- Understand user needs and pain points to prioritize the right engineering work at the right time to enable product engineers to ship new features quickly and reliably
- Work with leaders across the company to drive improvements to Stripe’s architecture
- Lead and manage processes to help infra teams do their best work and interface effectively with the rest of Stripe
- Manage and grow a team of engineers and engineering leaders, including line managers, to deliver high business impact projects on schedule with high-quality
- Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
Share this job
View 187 more jobs at Stripe