Department Coordinator, People & Workplace, Etsy
$91-119k
You will also be eligible for an equity package and an annual performance bonus
More information about location
1-2 days a week in office (Brooklyn, New York)
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
$91-119k
You will also be eligible for an equity package and an annual performance bonus
More information about location
1-2 days a week in office (Brooklyn, New York)
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 1-3 years of demonstrated experience developing processes and tools to enable smooth operations
- Familiarity with the Human resources or Workplace functions or direct experience in an HR team
- High attention to detail and exceptional verbal and written communication skills
- Ability to define, organize and operationalize a plan to tackle nebulous challenges
- Ability to maintain order, focus and calm in times of ambiguity and changing priorities
- A trust in and commitment to Etsy’s vision, mission and values
- Proficiency using Google Suite, Slack, and Microsoft programs, such as word, excel, and PowerPoint
- This role supports senior leadership and will require you to flex in multiple directions as priorities shift - having a positive, roll-up-your-sleeves and get the work done approach will set you up for success in this role
What the job involves
- We are looking for a People & Workplace Coordinator to support operational excellence for the People and workplace organization at Etsy including - (1) Global Workplace (2) People Total Rewards, Systems and Operations (3) Talent Acquisition & Operations (4) People Strategy.
- This role will support critical business and organizational operations, enabling the P+W teams to operate efficiently to achieve their strategic goals. The ideal candidate is familiar with Human resources and Workplace related functions, highly motivated, analytical, process oriented, and an excellent communicator (written and verbal)
- This is a full-time position reporting to the Senior Director of Global Workplace. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy
- Our team includes 4 main verticals that lead the work that’s done to support the broader Etsy community. From the talent we recruit and onboard, and the spaces and gatherings that bring us together, to the processes and support that allow employees to grow their careers and do their best work, Etsy’s success is built on the foundation created by the People + Workplace Org
- The coordinators for People and Workplace would provide essential support to our P+W Executive Team and senior leadership. From calendar management to team engagement and beyond, the person in this role would wear many hats to ensure our most senior leaders and their teams operate at peak efficiency. We take pride in being a close-knit, highly collaborative team who regularly work together to learn from each other and problem solve
- Design processes, and operating cadences to achieve organizational outcomes for the Global Workplace; People Total Rewards, Systems and Operations; Talent Acquisition & Operations; and People Strategy teams
- Create, maintain, and implement operating rhythms for P+W Leaders. Including the coordinating in-person and hybrid meetings, communicating agenda items, taking notes, note distribution in team meetings and sending follow ups and action items
- Provide calendaring and expenses support for the (4) P+W Leaders
- Facilitate information sharing from P+W Leaders to their teams to ensure transparency and clarity on each function’s strategy, progress and broader business context
- Maintain all communication channels and organizational charts including: Google distribution lists and Slack channel lists with new joiners, exits, and org changes, etc
- Support team gatherings in partnership with P+W Executive Assistant and the Intentional Gathering team
- Ad-hoc project management to stand-up a new process or program
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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