Product Manager, Middesk

• 8+ years of product management experience in B2B SaaS, ideally in environments where a product’s success relied on a strong operational component
• Exceptional written and verbal communication skills, with the ability to influence cross-functional teams and drive alignment across stakeholders
• You are comfortable working with technical teams and navigating technical solutions to operational challenges, including integrating products into a larger suite
• You excel in building relationships and working collaboratively across engineering, design, operations, and sales to deliver a holistic product experience
• You have experience with 0 > 1 product evolution– you understand the dynamics of bringing a product from initial stages to integration within a more mature suite, with an eye for long-term growth and strategic value
• You appreciate the importance of design in product adoption and have experience working closely with design teams to create customer -centric products
• You’re attuned to the needs of customers, especially in a B2B context, and have experience working on products that support customer success and data utilization
• You are comfortable using data to make decisions, track product success, and validate the strategic impact of entity management on Middesk’s business verification goals
• Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible

Desirable

• As the Product Manager on Middesk’s Entity Management team, you will drive the strategy and execution for scaling our tax registration product and expanding it into a suite of entity management services
• This role is crucial to Middesk’s mission to become the market leader in business verification by building a highly valuable, proprietary data asset
• In this role, you will focus on automating processes, expanding service offerings, and integrating entity management into our broader business onboarding suite, with the ultimate goal of turning entity management into a significant contributor to Middesk’s data strategy
• Your work will directly impact the scalability, automation, and expansion of our products, helping us meet ambitious outcomes like achieving 75% automation in entity management processes and scaling our tax registration revenue to $10M
• You will collaborate with cross-functional teams, including engineering, operations, and design, to bring innovative solutions to life and drive the adoption of entity management products across our customer base
• Define, prioritize, and execute a roadmap to scale our tax registration product and expand it into a comprehensive suite of entity management solutions
• Work with engineering and operational teams to achieve 75% automation in tax registration and entity management processes, increasing efficiency and scalability
• Oversee the successful launch of multiple new account types within a 12-month timeline, including tax, sales, and beneficial ownership registrations, to expand our product offerings and increase data density
• Focus on multi-product adoption to drive greater than 25% of existing customers to utilize multiple Middesk products, with an emphasis on integrating entity management into the customer journey
• Work closely with sales, design, and operations to address unique customer requirements, optimize the operational component of the product, and deliver an intuitive experience that meets customer’s demands
• We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our NYC office