Senior Solutions Consultant, Voiceflow
Interim, 11 Month Maternity Leave Cover
AI chatbot developer platform
Open for applications
AI chatbot developer platform
21-100 employees
Open for applications
21-100 employees
Company mission
To democratise conversational AI – making conversation design easy, collaborative, and accessible to anyone (no matter their technical background).
Role
Who you are
- This role is ideal for someone with deep expertise in conversational AI, bot-building best practices, and technical integrations, who thrives in a customer-facing role
- 5+ years of experience as a Solutions Consultant or in a similar customer-facing technical role
- Strong technical acumen, including experience with APIs, integrations, and bot-building platforms
- Proven ability to lead compelling product demonstrations and provide technical consulting
- Excellent communication, problem-solving, and stakeholder management skills
- Experience in sales enablement, pre-sales consulting, or professional services is a plus
- This role is ideal for a customer-focused problem solver who can bridge the gap between business needs and technical solutions
- If you’re passionate about helping customers succeed with conversational AI, we encourage you to apply!
What the job involves
- Voiceflow is seeking a Senior Solutions Consultant to step in during a maternity leave period and provide expert customer engagement, technical consulting, and solution design for Voiceflow clients
- The right candidate will guide clients in maximizing Voiceflow’s capabilities, ensuring they can successfully design, build, and maintain LLM AI-powered conversational experiences
- Deliver engaging and informative product demos, tailored to customer needs
- Provide strategic guidance on bot-building best practices, conversational AI design, and Voiceflow’s capabilities
- Translate customer requirements into technical solutions, advising on integrations, automation, and implementation best practices
- Serve as a trusted advisor to customers, ensuring they optimize their use of Voiceflow and drive business outcomes
- Support pre-sales and post-sales efforts, helping customers understand how to scale and maintain their conversational experiences
- Work closely with Customer Success and AEs to ensure smooth onboarding and ongoing support
- Collaborate with other members of the team to refine demo strategies and create scalable resources
- Collaborate with Sales to help scope technical feasibility and ensure alignment between customer needs and Voiceflow’s capabilities
Our take
The global Autonomous AI and Autonomous Agents market is expected to expand over 40% by 2028, with this billion dollar space dominated by ever-evolving discoveries and possibilities. Voiceflow is a collaborative chatbot development platform that enables conversational AI teams to build and launch AI agents more easily.
The company provides tools and data to train AI agents, alongside supporting the building of agents from scratch. The founding team's experience in product teams has led the company to steer away from the format of already established AI developer platforms, that Voiceflow deems “clunky” compared to its own.
Recent funding will allow the company to continue to advance its generative AI-powered features and customer service agents moving forward. It boasts over 100,000 users from over 450 companies, which is testament to the quality of its services, and suggests Voiceflow should continue on it’s upward trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2023
$14.6m
LATE VC
Apr 2023
$15m
EARLY VC
Total funding: $54.5m
Company benefits
- Work with a well-funded yet small, hard working team filled with brilliant passionate people
- Take ownership over your work and build momentum on important projects both assigned to you, and of your own choosing
- You choose where you work – from your home, the beach, an office, or through our WeWork global membership program
- Bi-weekly Team All-Hands, Social Hours, offsites, and more. Keeping our teams engaged, even in the remote world
- Supporting continued growth with Learning & Development and Lunch & Learn opportunities
- WFH equipment budget and paid development - we’ve got you covered!
- Realistic company valuation that gives your equity real, meaningful upside
- Supporting new hires by providing opportunities to participate in a Voiceflow Bootcamp where you receive one-on-one support to learn the ins and outs of our product
Company HQ
Wellington Place, Toronto, ON
Leadership
Braden Ream
(Co-founder & CEO)Currently a Board Member for NEXT Canada. Previously founded and worked as CEO for Flare Software.
Tyler Han
(Co-founder & CTO)After graduating with a Bachelors in Computer Science, went on to become a Full Stack Developer for the University of Toronto before co-founding Voiceflow.
Michael Hood
(Co-founder & Head of Product/Design)Previously worked as Lead Designer at Launch Pop, and was selected for the Next 36 Entrepreneur 2018 Cohort.
Andrew Lawrence
(Co-founder)Was also selected in the 2018 cohort for the Next 36 Entrepreneur and previously co-founded Hypercare.
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