Product Designer, Shiftsmart
$160-200k
+ Offers equity
3 days a week in office
Platform for blue collar workers
Open for applications
Platform for blue collar workers
1001+ employees
Open for applications
$160-200k
+ Offers equity
3 days a week in office
1001+ employees
Company mission
Shiftsmart are on a mission to build the world’s leading platform for blue collar workers and transform the way that work, works.
Role
Who you are
- You enjoy building enterprise (B2B) products, starting with the user and working backward to the solution
- You are excited to work on a business with multiple stakeholders and unique design challenges
- Product design: You have 3-5+ years experience working in UX, UI, HCI or other design-related roles. You have a strong understanding of the full product development lifecycle. Startup experience is a plus
- Big swings with iterative progress: You are motivated by your ability to directly influence strategic business objectives. You enjoy continuously iterating on design solutions and are prepared to measure progress against product milestones
- Leadership liaison: You are comfortable presenting to and communicating with senior leaders both internally and externally and excel at making the complex simple to empower quick decision making at the executive level
- User journey design: You have experience crafting complex B2B user journeys and experiences, testing and conducting experimentation as needed. You have experience building products from 0 → 1
- User research: Strong ability to understand and empathize with end users, translating those learnings into actionable insights. You are comfortable leading conversations with external stakeholders with product leaders to gather insights. Experience building UX research programs/processes, a plus
- External and internal influence: You effectively partner and collaborate with both product managers and engineers to ship products, even without formal authority
What the job involves
- The mission of our Product & Design team is to build best-in-class experiences that empower both employers and workers on our platform
- We work closely with our cross-functional teams to determine how we can create technology-powered solutions that move the needle for key metrics across our business
- In this role, you'll design B2B software tools that drive ROI for our convenience retail and consumer packaged goods enterprise clients
- You'll craft intuitive dashboards that help facilitate data-backed business actions
- You’ll collaborate closely with product leaders and engineers to ensure seamless integration with existing systems while maintaining accessibility and privacy standards
- Own the client-side user experience, creating best-in-class B2B products that ensure all enterprise stakeholders from Store Managers to Operations Executives have the data and resources they need to make confident decisions for their business
- Conduct user research with a wide range of client stakeholders—from Store Managers to Executive Leaders—to gather feedback and information, generate new product ideas, and refine proposed solutions
- Build a profound understanding of our enterprise clients—their needs, pain points, and preferences—so that you can develop B2B product solutions that support data-backed action, inspire design innovation, and identify opportunities for strategic differentiation
- Design high-quality wireframes, user flows, high-fidelity screens, and prototypes for responsive, web-based platforms against our brand guidelines and product design standards. Create clickable and video prototypes, as needed, to support user research, engineering, and client communications
- Create holistic design solutions that fulfill our client needs, while considering company goals, technological opportunities, and technological limitations
- Effectively articulate your design process and strategic rationale to help senior stakeholders and leadership team members align on design decisions
- Contribute to and maintain Shiftsmart’s web design system by adding components, proposing changes, and collaborating with other Design and Engineering stakeholders to ensure consistency and a standard of quality throughout the product
Our take
Labor force participation is at an all-time low in the United States, and companies across the board are struggling to combat the shortfall. Shiftsmart’s solution is a dynamic labor marketplace, matching workers on their platform to temporary gigs, and helping companies fill gaps without committing to, or having to attract, full-time talent.
Shiftsmart’s network of over 1.2 million workers serves big-name enterprises like Google, HP, Apple, and Levi’s, and is part of a growing industry of staffing solutions for hourly workers that have been seeing big VC investments over recent years. Driven by the gig economy becoming more normalized and demand for flexible hours increasing, Shiftsmart saw its revenue increase by nearly 400%, and they put this success down to a competitively unique business model that sees more control being put in the hands of workers and employers alike. They have now done work in over 57 countries, and are operating tens of thousands of shifts each week.
Some user feedback suggests the company still has some kinks to iron out on their platform, with multiple complaints about delayed or missing payments. But with thousands of successful, efficient job placements found over the last few years, Shiftsmart are making strides in an area that looks set to remain in high demand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company benefits
- Heathcare
- Dental
- Vision
- 401(k)
Company HQ
World Trade Center, New York, NY
Leadership
Aakash Kumar
(CEO & Founder)Forbes 30 Under 30. Previously founded Searchlight Ventures during college. Worked as a Consultant @ Booz & Co and later as Cloud Business Operations & Strategy Lead @ Google.
Pavan Patel
(CTO)Forbes 30 Under 30. Previously Software Engineer @ Simply Hired and former teacher @ Teach For America.
Salary benchmarks
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