Engineering Manager, Dialpad
2-3 days a week in office
AI-powered cloud communications platform
Open for applications
AI-powered cloud communications platform
1001+ employees
Open for applications
2-3 days a week in office
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- 2+ years experience leading a high-performing team of engineers, including managing and shipping cross-functional or multi-team projects
- 10+ years professional experience as an engineer or engineering leader
- Experience with the development of performant, scalable customer facing applications
- Hiring & interviewing skills
- Onboarding & mentorship experience
What the job involves
- As the Engineering Manager of the Workforce Management team, you will lead a team of 10 full stack engineers
- Your role will involve closely collaborating with other engineering managers & teams to achieve alignment & efficiency whilst delivering multiple simultaneous projects with cross-functional stakeholders
- This position reports to our Director of Engineering in Vancouver, Canada and will be based in our London Office on a hybrid schedule
- Candidates are expected to be flexible with their working hours, ensuring overlap with PST timezones for team meetings, discussions & escalations
- You’ll have direct reports ranging from mid-level to highly experienced engineers, and will support their performance and career growth through regular one-on-ones, performance reviews, coaching, and mentoring
- Work closely with product management and senior engineers to define a 1 to 3 year roadmap & vision for the team
- Balance the team between feature development and engineering initiatives
- Consistently work with your direct reports to support their career growth
- Assist in evaluating technical design & architecture documents and proposals on an ongoing basis, in anticipation of increased scale and ever-evolving technology to meet the demands of rapidly growing business needs
- Work with geographically distributed peers including engineering managers, technical leaders, product managers, designers, support engineers and other stakeholders in order to align on engineering-wide priorities
- Own large projects end-to-end including requirements gathering, planning, resource allocation, and sometimes execution
- Drive effective engineering processes and policies
- Scale the team by recruiting candidates from diverse backgrounds
- Get hands on when necessary and assist with writing code, providing feedback on technical implementations & conducting architectural reviews
Salary benchmarks
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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