Category Associate, Whatnot

• People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it
• 2+ years of experience working in a fast-paced, client-facing role in high-output environments, such as Strategy Consulting, Private Equity, or partnerships at a fast-paced tech company
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You are a problem solver with strong project management skills and the ability to fully own strategy and execution on both sides of an emerging marketplace
• You have business acumen, are deeply analytical, and are comfortable understanding and manipulating data to gain and take action on business insights
• Fluent in English (written & spoken) with a deep understanding of the UK market

Desirable

• As a Category Associate, you’ll expand Whatnot’s presence in new and existing categories by identifying and recruiting new sellers to join our community in the UK market
• Go-to expert of your category
• Become the go-to expert on your category, including seller/buyer dynamics, community channels, influencers, and product nuances
• Become the face of Whatnot for the community of sellers and buyers that you represent
• Seller outreach and onboarding
• Source and reach out to sellers to convince them to join and grow their business on Whatnot. Leverage social media, outbound channels, and in-person events
• Onboard groups of sellers teaching them how to use the app
• Relationship management
• Build and maintain strong relationships with sellers and top strategic partners to support their growth and meet their needs
• Collaborate with partners to develop business growth strategies and communicate product improvements and feedback
• Marketing and growth
• Spearhead diverse marketing initiatives, such as influencer partnerships/campaigns, to boost brand awareness and attract more buyers
• Data analytics
• Use basic data analytics skills (SQL) to derive insights from projects and enhance process efficiency
• Utilise key data points to assess category growth, success, and areas for improvement, driving continuous iteration