Operations Associate, Sunsave
£30-35k
+ Bonus and share in employee equity scheme
4+ days a week in office (Chancery Lane, London)
The UK’s first solar subscription
Posted today
The UK’s first solar subscription
21-100 employees
Posted today
£30-35k
+ Bonus and share in employee equity scheme
4+ days a week in office (Chancery Lane, London)
21-100 employees
Company mission
To make the power of solar accessible to all UK households.
Role
Who you are
- High organisational ability and attention to detail
- Excellent communication skills, both written and verbal
- Strong interpersonal skills: experience in (or a real desire to work in) customer-facing roles is strongly preferred
- Self-motivated, curious and proactive in finding and solving problems
- Flexibility to operate in a fast-paced and ever-changing environment
- Excited to learn about solar & battery installations and the wider home energy ecosystem
Desirable
- Experience in energy or renewables is desirable, but definitely isn’t essential as we’ll provide all the training and product knowledge you need
What the job involves
- Project management: managing the end-to-end installation process, including coordinating with customers, scaffolders, installers and industry bodies to deliver an outstanding customer experience
- Customer communication: building a strong rapport with customers across their journey - from installation through to in-life - clearly managing expectations, handling unexpected issues and helping customers make the most of their system, including getting set up on the right energy tariff and optimising their battery
- Technical knowledge: developing a strong working knowledge of domestic solar & battery systems so you can carry out simple surveys, estimate scaffolding costs, and explain technical aspects of an installation or system behaviour to customers in a clear, accessible way, with support from the technical team where needed
- Working across teams and the wider energy market: you will also have opportunities to engage with other teams in the business, such as Sales and Product, to improve and scale our processes, and staying closely involved in a fast-evolving energy landscape, including smart tariffs, battery optimisation and emerging market developments
Application process
- 1. Apply with your profile and CV
- 2. Intro call (~20-30 minutes)
- 3. Case study and interview (~60 minutes)
- 4. Founder interview (~30 minutes)
Salary benchmarks
Our take
Sunsave is on a mission to save households meaningful money on energy through decentralised home energy tech. It's the first company in the UK to offer an FCA-authorised solar subscription service - a model that has achieved high levels of success in countries like Germany and the US.
The National Grid is creaking under its own weight. Only 40% of someone's energy bill goes towards the power itself; the rest is sucked up by levies and grid costs. Sunsave helps lessen the financial burden through its battery and solar-powered subscription. Upfront costs, the main barrier to solar installation, are reduced through this subscription, which includes kit, installation, finance, long-term protection, battery optimisation & grid trading.
Already, the company has attracted the attention of blue-chip VC funds such as Norrsken, IPGL, the UK Department of Energy, and household-name entrepreneurs, including Michael Spencer and Stuart Rose. Alongside this, it raised a £13M Series A in July 2025, alongside a £100M debt facility to scale its subscription model, growing its workforce to three times its size.
Sunsave plans to expand into complementary products, including EV chargers, heat pumps, tariff optimisation, and energy insight software. The eventual aim is to build the company's first decentralised home energy platform and revolutionise households' relationship with their energy.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2025
$17.4m
SERIES A
Dec 2023
$7.3m
SEED
Total funding: $31m
Company benefits
- Private health insurance (incl. dependents under 18)
- Mental health support
- Monthly wellness budget (Juno)
- Enhanced maternity and paternity leave
- Team social events (remote & live)
- 25 days holiday (excl. bank holidays)
- Fortnightly company social events
- Quarterly team social outing
- Quarterly women's dinner/social
- Remote working home office budget
- Cycle to work scheme
Company values
- We're changing how people power their lives: We know that only doing what’s familiar or easy isn’t going to get us there, so we’re unashamedly ambitious and set audacious goals. We’re excited by the hard problems that come with accomplishing something difficult, and we do whatever it takes to get closer to achieving our mission
- We start with the customer: We’re here to help real people, so their voices are at the centre of everything we do. We know that we can’t create a hugely successful business without building things that people really love. So everything we do starts with us asking: ‘What’s best for the customer?’
- We make it happen: We act with urgency, constantly prioritising to make sure we channel our energy into what matters most. We believe every problem has a solution, and we take ownership to figure it out. When we don’t have perfect information it doesn’t slow us down: we act, learn and adapt
- We drive each other to be exceptional: We’re one team, made stronger by supporting each other, sharing openly, and holding ourselves and each other to the highest standards. We prize honest constructive feedback, and we value fresh perspectives and respectful differences of opinion. We win, lose and learn together, and don’t let silos or egos get in the way
Company HQ
Holborn, London, UK
Articles
Leadership
Alick Dru
(Co-Founder)Ex VC Investor at SoftBank Vision Fund, ex Strategy Consultant at Strategy&, ex Founder at Spires, ex Founder at Tripr. Ex Oxford University.
Ben Graves
(Co-Founder)Ex PE Investor at EMK, ex Strategy Consultant at BCG, ex Customer Success at Triptease. Ex Oxford University.
People progressing
I joined Sunsave as an Operations Associate and was promoted to Senior Operations Associate after 9 months and to Ops Manager after a further 10 months. I now manage a full team.
I joined Sunsave as a Sales Specialist and was promoted to Sales Development Manager after 6 months. I now manage the Sales team as a whole.
Diversity, Equity & Inclusion at Sunsave
- One of our core values as a young start up is that there's strength in diversity.
- We believe that a team with different perspectives, backgrounds and life- experiences will always outperform a homogenous one.
- Practical ways we show our commitment to building a diverse and inclusive team are:
- Flexibility of working hours and benefits to ensure employment suits different circumstances
- Enhanced parental leave
- Utilising software to test all job descriptions for unconscious bias
- Recruitment processes that are inclusive of our wider team and include an objectively measured skills based assessment wherever appropriate
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