Systems Administrator, Deciphex
3 days a week in office ( Naperville, IL)
Preclinical pathology software
Be an early applicant
Preclinical pathology software
101-200 employees
Be an early applicant
3 days a week in office ( Naperville, IL)
101-200 employees
Company mission
To enable users to facilitate digital peer review of non-clinical pathology studies.
Role
Who you are
- Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field
- 3+ years of professional IT experience in systems administration or IT operations
- Proven experience managing enterprise LAN/WAN networks and infrastructure
- Skilled in administration of Office 365 and/or Google Workspace platforms
- Experience with NAS storage systems, routers, firewalls and VPN configuration
- Experience with Cisco/Meraki networking
- Knowledge of routing, VLANs and network infrastructure (training will be provided)
- Experience in an ISO 27001-certified environment is highly desirable
- Proficient in configuration, troubleshooting and maintenance of hardware and software systems
- Familiarity with ITSM tools, ticketing systems and performance reporting
- Strong understanding of IT policies, SLA development and incident management processes
- Experience managing Google Workspace Enterprise or equivalent systems is a distinct advantage
What the job involves
- Deciphex is growing fast, and we're looking for a Systems Administrator to join the team, take real ownership of day-to-day IT operations at our Naperville site, and help us move from firefighting to getting ahead of the curve
- You'll be responsible for maintaining and optimising our IT infrastructure, resolving ServiceDesk tickets, and ensuring seamless technical support for employees and partners. You'll work closely with our IT team in Ireland and the UK, and report into a manager who's genuinely looking to develop people as the team grows
- Maintain IT infrastructure (servers, networks, communication systems, endpoints) and ensure optimal performance
- Install, maintain and configure hardware and software systems according to company policies
- Perform routine maintenance, inspection and testing of network and server systems
- Maintain and configure Information Security software, managing incidents alongside the Incident Management team
- Manage equipment logistics, including incoming/outgoing shipments and asset register maintenance
- Work with the accounts team to stock technical equipment and accessories as required
- Identify process improvements to reduce recurring IT requests and enhance system efficiency
- Assign and monitor tickets, ensuring appropriate prioritisation and escalation
- Work with the IT Operations Specialist to rationalise costs and maintain cost-effectiveness across IT services
- Build best practices and standards to enhance ServiceDesk excellence and user satisfaction
- Support network upgrades and infrastructure changes — sometimes carried out over weekends to minimise downtime
- Deliver the IT side of lab projects, including network provisioning for new instrumentation and scanner installations
- Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners
- Onboard and offboard staff members, ensuring proper setup and removal of access rights
- Configure devices and train new staff members during onboarding
- Offer advice, coaching and technical training to associates on effective use of IT resources
- Liaise and collaborate with core teams to support overall business goals
- Maintain excellent relationships with vendors and third-party service providers
- Maintain and enforce IT policies and procedures in line with regulatory, quality and information security standards (e.g., ISO 27001)
- Proactively identify opportunities for improvement across systems administration and support functions
- Ensure all activities align with company policies, IT governance and security best practices
Our take
Pathologists are the core of diagnostics, but face increasing pressure as diagnostic complexity increases and the number of pathologists is in decline. This systemic strain means turnaround times for diagnoses are longer, and the chance of diagnostic error is higher. Deciphex is looking to address this with a regulated non-clinical pathology platform.
Deciphex has institutional and headline support, has collaborated with AstraZeneca and Janssen, and participates in a research program with pharmaceutical company Charles River. Reports suggest the platform has seen impressive uptake in the preclinical sector, so in spite of being relatively young, this specialist niche is in high demand.
This all means Deciphex is in a strong position to keep expanding its suite of tools and platforms. Its 2025 round of funding will support expansion across the US, UK, EU, Canada, and Japan. The company is also looking to enhance its capabilities, strengthen existing partnerships and broaden the type of customer it serves.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Oct 2025
$17.5m
SERIES C
Jan 2025
$32.3m
SERIES C
Total funding: $77.8m
Company benefits
- Cutting Edge Technology Space
- Multi Cultural, Diverse Team
- Autonomy & Trust in Your Role
- A Commitment to Flexible Working Arrangements
- Continued Learning and Development Opportunities
- Social Events
- Competitive Annual Leave
Company HQ
Botanic, Dublin, Ireland
Leadership
Donal O’Shea
(Chief Executive)Has experience founding three companies prior to Deciphex, and has senior management experience in Slidepath, Genetix, Leica Microsystems and Leica Biosystems.
Salary benchmarks
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