Senior Vice President of IT & HR Service Sales, Salesforce
$296-395k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$296-395k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is a transformational leader with a track record of building high-performing teams, leading through influence, and delivering sustained results in competitive markets
- Proven track record driving sales excellence as a senior (3rd- or 4th-line) leader, managing large, geographically distributed teams across national and/or global markets
- 12+ years of enterprise software and/or agentic sales experience, with a focus on CxO-level engagement. Agentic & IT Service leadership experience will be valuable
- Exceptional relationship-building skills with a demonstrated ability to lead through influence and drive alignment across cross-functional, matrixed environments
- Success in scaling high-performing teams and consistently exceeding revenue targets through strategic, scaled leadership across all segments (Enterprise and Commercial)
- Strong operational and analytical acumen, with the ability to balance short-term execution and long-term growth
- General manager mindset, connecting functional priorities (e.g., Sales, Product, Marketing, Solutions, Customer Success) to broader business goals
- Comfortable navigating ambiguity and leading through transformation, including GTM evolution, product shifts, new technology, and organizational change
- Skilled change agent who articulates the “why” behind change and coaches teams through transitions with clarity and agility
- Ability to synthesize complex business requirements into customer outcomes
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
What the job involves
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword, it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all
- Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce
- This position is open to candidates based in the U.S. and Toronto
- Salesforce is seeking a dynamic Senior Vice President (SVP) to lead the global IT & HR Service sales organization, a critical growth engine and integral part of the EBOU (Emerging Business Operating Unit) Sales Leadership Team. This leader will own the overall sales performance of the IT & HR Service portfolio, driving profitable growth through new customer acquisition, diversified revenue streams, and the scale-up of repeatable, efficient go-to-market strategies
- As the sales general manager of this high-growth business, the SVP will lead end-to-end execution in close partnership with Marketing, Product, Solutions, Strategy, and Customer Success, driving market relevance, operational excellence, and scalable growth. This leader will bring strong commercial acumen, a bias for action, and the ability to operate effectively at both the strategic and operational levels in a complex, fast-paced global environment
- As SVP, Sales - IT & HR Service, you will lead the vision, development, and execution of our global sales strategy for all segments and global operating units
- You will oversee a high-performing team of sales leaders, including AVPs, RVPs, and AEs, guiding them through complex, high-impact opportunities to accelerate growth, deliver customer success, and drive operational excellence at scale
- Drive accountability through rigorous reporting, leveraging advanced metrics and incentive programs to consistently exceed revenue targets and sustain high performance. We make informed, data-driven decisions and drive customer and revenue outcomes
- Develop a bold customer acquisition strategy that accelerates revenue and positions Salesforce as the preferred solution within the competitive customer base and new logo acquisition. Our organization has seen hyper growth since launch, and we are ready to further accelerate innovation & success globally
- Build strong cross-functional partnerships, working closely with Product to influence the roadmap, align go-to-market priorities, and ensure solutions meet customer and market needs. We win as a collective team, and customer outcomes are key to our success
- Own the end-to-end sales process by defining clear metrics and ensuring the team is fully equipped to execute effectively. We operate with urgency and accountability
- Cultivate strategic customer relationships while expanding the customer base and identifying new revenue opportunities. We lead from the front in every function
- Serve as a trusted advisor to the Global EBOU Sales Leadership Team, providing insights to inform critical decisions. We are a united leadership team supporting the collective EBOU & Salesforce’s success
- Manage both strategic and operational planning to ensure alignment with broader business objectives. We plan and execute ahead of where the business is going
- Transform Sales distribution in the Agentic era. We adapt our processes and playbooks, leveraging Agents and AI technology to optimize execution
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year 🇺🇸
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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