Manager of Account Solutions, CoreWeave

• 3+ years managing a customer-facing technical team (Solutions Architecture, SRE, TAM, professional services, or field engineering) with direct hiring and performance-management responsibility — 5+ years for Senior Manager
• 7+ years total hands-on infrastructure, platform, or SRE experience — 10+ for Senior Manager
• Demonstrated track record of systematically diagnosing and resolving production infrastructure issues in customer-owned environments
• Hands-on expertise with Docker, Kubernetes, and Helm charts, plus networking fundamentals (DNS, TLS, ingress, load balancing, proxies) and cloud-managed services (e.g., MySQL, object stores)
• Production experience with Infrastructure as Code, preferably Terraform
• Proficiency with at least one cloud platform (AWS, GCP, Azure); working knowledge of more than one is a plus
• Strong Linux/Unix command line experience
• Working proficiency in Python and familiarity with ML workflows or tooling
• Experience supporting both multi-tenant SaaS and customer-managed / on-prem deployments of the same product
• Demonstrated experience delivering technical workshops, demos, or enablement sessions to customer engineering teams
• We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match
• Applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization
• Or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency

Desirable

• Our Solutions Architecture team at Weights & Biases is a unique hybrid organization, combining the deep technical skills of Site Reliability Engineering with the consultative expertise of Solutions Architecture
• We focus on ensuring customers can successfully deploy and operate W&B across cloud and on-prem environments while delivering a best-in-class experience that accelerates ML adoption at scale
• The team is the last technical mile between a signed contract and a customer training models in production — and increasingly, the team that decides how fast that happens
• As Manager / Senior Manager, Solutions Architecture, you'll lead the Solutions Architects who own our most complex customer deployments across AWS, GCP, Azure, and on-prem environments
• This is a player-coach role: you'll keep your hands on the work — architecture reviews, critical escalations, the occasional deployment you run yourself — while building the team and the systems that scale past you
• You'll own hiring and ramp in region, coverage across accounts and time zones, and the standard for how deployments get executed and documented
• You'll be the technical escalation point for customer infrastructure failures and the person regional Sales and Field Engineering leadership come to when a deal turns on a technical outcome
• And you'll convert recurring customer pain into roadmap input and reusable assets — reference architectures, runbooks, automation, and enablement your team delivers in the field
• Lead and grow a team of Solutions Architects including hiring, onboarding, ramp plans, and performance management
• Stay hands-on in customer environments — architecture reviews, deployment escalations, and root-cause analysis on Kubernetes, networking, storage, and cloud infrastructure issues
• Own the regional coverage model: account assignment, on-call, escalation paths, and response expectations across time zones
• Partner with Sales Engineering, Field Engineering, and Support leadership on pre-sales technical validation, deployment planning, and post-sales adoption
• Drive leverage: turn repeat issues into reference architectures, Terraform and Helm assets, runbooks, and enablement content instead of repeat escalations
• Deliver and coach the team on technical workshops, demos, and customer enablement sessions
• Feed structured field evidence into Product and Engineering to influence roadmap and deployment tooling priorities