Solutions Engineer, Notion

• 2+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
• You’re able to understand and explain how APIs can be used to support advanced customer workflows
• You're comfortable with the fundamentals of databases, and are passionate about creating unique solutions to complex business problems
• You have strong project management experience and have managed complex projects to completion
• You have a growth mindset and thrive in the building stage of a nascent team
• You’re highly adaptable, easily acclimating to a rapidly changing business and industry

Desirable

• The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution
• As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals
• As an early member of the Solutions Engineering team, you will:
• Partner with members of the sales org on customer engagements with prospective and existing customers
• Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
• Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
• Develop custom Notion workspaces showcasing a deep understanding of Notion’s ability to support customer workflows and integrated applications
• Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
• Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
• Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
• Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
• Drive technical onboarding + implementation for a product people love that solves real problems: Some of the worlds largest companies use Notion to run huge teams — but your friends and family can also use it to take notes, display photos, and more. Some non-profits even use it to conserve wildlife!
• Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions
• Serve as the customer's technical advisor: You'll project manage the technical implementation process to quickly onboard our customers and help them dig deep into new use cases of Notion
• Join a fantastic team at a magical time: We've got tens of millions of users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here
• Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next
• Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn