Deal Desk Analyst, GitLab

$61.6-132k

Salary shown for California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota, other locations may vary. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary

AWS

GCP

Tableau

Salesforce

Zuora

Mid and Senior level

Remote from US

More information about location

One DevOps platform

Posted today

One DevOps platform

1001+ employees

B2BSaaSDevOps

Posted today

$61.6-132k

AWS

GCP

Tableau

Salesforce

Zuora

Mid and Senior level

Remote from US

More information about location

1001+ employees

B2BSaaSDevOps

Company mission

To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.

Job

Company

Role

Who you are

Ability to work in the Eastern Time Zone to provide coverage for both EMEA and AMER teams
Strong knowledge of - Salesforce, Tackle.io, Tableau
Hands on experience with AWS/GCP Portals and knowledge of console navigation, service offerings, and pricing structures
Quote Generation: Experience using cloud provider pricing calculators
Experience managing complex marketplace structures such as multi-tiered partner arrangements, cancelations, or transactions requiring support tickets
The ability to provide quoting and discounting guidance based on analytical findings
A strong understanding of revenue recognition in context of contract structures
A strong understanding of legal documents/terms impacting contract structuring
Technical acumen, especially around CPQ and marketplace tools
Experience with Zuora is a plus
Strong sense of ethics and commitment to transparency
Exceptional attention to detail

What the job involves

GitLab's Deal Desk team partners closely with our Field Organization to support Quoting, Pricing structure and booking transactions
This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings
As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries
We're looking for an experienced, dedicated and empathetic Deal Desk Analyst to join our AMER Deal Desk team as one of the SME in marketplace operations supporting our AMER East and EMEA region
Our AMER Deal Desk team is distributed across the U.S. and supports teams in the U.S., Canada, & South America, maintaining SLAs and supporting our AMER sales teams as GitLab's customer base continues to grow
Execute and manage Cloud Marketplace offer transactions through platforms like AWS, GCP, and using Tackle
Act as a trusted advisor & go-to resource on deal structure, discounting, quoting, and order form creation; advises on various contract options to drive deal closure
Support sales by being the primary point of contact for all questions related to deal structure, opportunity booking, subscription management and license delivery
Navigate complex deal cycles alongside sales by partnering with key internal stakeholders to fulfill all necessary deal requirements
Review Marketplace offers, SFDC Quotes and Order Forms for accuracy ensuring deal intent is captured, revising when necessary
Assists to interpret contractual language and escalate to ensure deals comply with revenue recognition and operational policies
Partner with cross-functional teams (Billing, Channel, Revenue) to support the Quote to Cash process
Responsible for reviewing SFDC opportunities to result in accurate booking metrics (Net ARR, ARR Basis, Amount, Recurring Amount)
Collaborate with system teams to identify solutions for common QTC errors
Participate in sales region forecast calls, QBRs, & EoQ Daily Standups

Our take

GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.

According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.

GitLab was in the right place to capitalize on the recent trend toward rapid digital transformation and remote working. This trend is expected to continue to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (4)

Trustpilot (1.9)

Company

Funding (last 2 of 8 rounds)

Sep 2019

$268m

SERIES E

Dec 2018

$20m

SERIES D

Total funding: $434.3m

Company benefits

We offer benefits to manage your health, wealth, and well-being regardless of location
Flexibility in schedule to be there for life’s important moments
Equity compensation & Employee Stock Purchase Plan offered
Generous Paid Time Off

Company HQ

Financial District, San Francisco, CA

Leadership

Sid Sijbrandij

(CEO)

Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.

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