Platform Engineer, Rootly
Infrastructure
Offers equity
AI-powered on-call & incident response
Be an early applicant
AI-powered on-call & incident response
21-100 employees
Be an early applicant
Offers equity
21-100 employees
Company mission
To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.
Role
Who you are
- We care about impact, ownership, and technical judgement. Degrees and big-name logos are not required. What matters is your ability to execute, learn quickly, and collaborate
- 3+ years building or running production systems, including time in Platform, SRE, DevOps, or Infrastructure work
- Hands-on experience with AWS and Terraform or OpenTofu
- Working knowledge of monitoring and alerting, with Datadog or a similar tool
- Experience with on-call and incident response for a production service
- You write real code to solve infrastructure problems, not shell scripts alone
- Curiosity across the stack: you're as happy debugging a CI pipeline as an IAM policy
- You ask for help early, write things down, and plan your work rather than relying on heroics
Desirable
- Experience with infrastructure-as-code workflows and automation at scale
- Some time working in a Rails codebase
- Experience with Ruby and Go
What the job involves
- As a Platform Engineer on Infrastructure, you'll share responsibility for everything Platform owns: our cloud infrastructure, the reliability of the systems behind Rootly, observability, CI/CD and release tooling, datastores, cost efficiency, and security hardening alongside our Security team
- You'll contribute to projects across those areas, join existing projects as a second engineer to speed them up and spread knowledge, take your turn on call, and help keep the platform healthy day to day
- You'll work with our platform engineering leader and build depth across the platform as the team grows
- Make changes to Rootly's AWS infrastructure as code, and keep it reviewable and safe to change
- Build credential rotation for databases, Redis, and application secrets, in partnership with Security
- Tune alerting so it pages on customer impact, not noise, and help keep observability spend in check
- Take part in multi-region failover drills and help close the gaps they find
- Pick up platform work wherever it's needed: CI fixes, datastore runbooks, small tools that remove toil
- Write runbooks and docs so the next engineer can handle the same problem without you
- Take part in on-call and retrospectives, and turn what you learn into lasting fixes
- By 6 to 12 months you will have:
- Joined the on-call rotation and handled incidents with confidence
- Become a second engineer on projects that today depend on one person, so they move faster and no longer stall when someone is out
- Shipped credential rotation for databases, Redis, and application secrets with our Security team
- Reduced alert noise so pages map to real customer impact
- Left behind runbooks and docs that other engineers use
Our take
Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.
Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.
Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, NVIDIA and Grammarly. It has earned industry recognition, as well as securing strong funding which supports expanded product development and the growth of sales and marketing efforts across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2023
$12m
SERIES A
Jul 2021
$3.2m
SEED
Total funding: $15.4m
Company benefits
- Medical, dental, vision, and life coverage for you and your dependents
- Flexible PTO, plus company holidays, team off-sites, and a year-end shutdown to recharge
- Meaningful equity in a high-growth company, and 401(k) matching for US employees
- Hybrid work (we hire across the US, Canada, Europe, and Singapore)
- Free lunches at HQ
- Fast-moving, high-impact environment where you have autonomy to own big problems from day one
- Top-tier hardware and tools, plus an annual stipends for home offices
Company HQ
Civic Center, San Francisco, CA
Leadership
JJ Tang
(CEO & Co-Founder)Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.
Quentin Rousseau
(CTO/CISO & Co-Founder)Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.
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